Working Operations Manager- Night Shift

Foxtrot Aviation Services; Little Rock (AR); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Benefits

401K with company match

PTO

Job summary

FoxTrot Aviation Services is seeking a consistently hard-working 3rd Shift Operations Manager at Clinton National Airport (LIT) in Little Rock, responsible for reliable quality service, cost management, and building a rock solid team.

Responsibilities include leading cabin cleanings, managing schedules, and ensuring safety and audits. The role emphasizes strong communication, cooperation with the home office, and adherence to FOXTROT values.

Qualifications

• 1) Lifting up to 50lbs, bending, and twisting.
• 2) Cleaning to a high level of detail up to 8 hours per day.
• 3) Medically cleared to operate heavy machinery and perform all physical work.
• 4) Excellent communication and 24/7 cell phone availability.
• 5) Valid driver’s license and reliable transportation.
• 6) Pass a basic background check and drug screening.

Responsibilities

• Lead cabin cleanings to a very high level of detail in cockpit, galley, lavatory and seating areas.
• Manage weekly and monthly staff schedules (5–15 team members) per labor metrics.
• Maintain cost metrics, paperwork, and compliance; stock inventory and place orders.
• Build a rock steady team with daily positive communication and development plans.
• Ensure safety and audit scores meet FoxTrot standards.

Skills

Leadership

Team management

Communication

Safety compliance

Scheduling

Cost control

Inventory management

Tools

Divvy

Job description

FoxTrot Aviation Services is seeking a consistently hard-working 3rd Shift working Operations Manager based at Clinton National Airport (LIT) who is committed to reliable quality service, cost management, and building a rock steady team.

1‑3 years management or supervisory experience preferred, be willing to perform very physical work, and have open schedule availability.

• 1) The role is responsible for reliable quality service for our customers (75% cleaning work/25% office work). This means leading cleanings on a daily basis to successful customer sign off and FoxTrot standards.
• a. Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating area
• b. Cleaning the exteriors of aircraft, sometimes outside and in inclement weather
• c. Some locations are required to clean facilities to a high level of detail
• d. Ensuring quality control by performing cabin walks on every aircraft to the checklist standard
• e. Organizing the team to maximize each labor hour and clean most effectively
• f. As the work is going on, ensure safety is upheld to the highest standards

Success metric is high cabin scores and high internal and external quality audit scores

• 2) Maintain Cost Metrics and Paperwork to ensure profitability and compliance
• a. Ensure a weekly and monthly staff schedule (from 5 to 15 team members) which aligns with FoxTrot labor metrics (training will be provided)
• b. Ensure the team has enough hours at work to retain them
• c. Keep full records of badging complaint with airport rules
• d. Fill out HIT forms as hazards are identified
• e. Complete online forms and upload signed do lists throughout the night
• f. Take stock inventory and place orders with the logistics manager

Success metric is twofold:

• 100% closeout form, checklist, and debrief form compliance
• Labor metric adherence within tolerances on the pulse sheet

• 3) Build a rock steady team, with strong communication and collaboration with the home office.
• a. Maintain positive, daily communication with the team
• b. Set elevation goals (development plans) for each team member with the help of leadership
• c. Train team members in quality work, checklist use, and safety
• d. Work with the back office to post ads, then interview and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Work with the back office to ensure timely badging and onboarding
• e. Complete disciplinary forms to document employees
• f. Advocate for raises for quality team members
• g. Helps other teams and drives to other locations to ensure network wide strength
• h. Maintains the company vehicle if necessary
• i. Uses Divvy to upload receipts for expenses generated through the month

Success metric is less than 35% annual full time turnover at the location

The Operations Manager reports to the Regional Manager. The Operations Manager works with the Aviation Supervisor and leads at the location to ensure 7 day per week coverage for FoxTrot’s Clients.

Requirements:

• 1) Lifting up to 50lbs, bending, and twisting
• 2) Cleaning to a high level of detail up to 8 hours per day
• 3) Medically cleared to operate heavy machinery and perform all physical work
• 4) The candidate needs to be excellent at communication and available by a cell phone with a consistent number 24/7
• 5) The candidate must have a valid driver’s license and reliable transportation to work

Due to airport badging requirements, the candidate must also:

• 6) Pass a basic background check
• 7) Pass a drug screening

Compensation

Non‑Exempt

Medical/Dental/Vision/Life Benefits available after a 60 day probation

401K with company match

PTO

Job Type: Full‑time

Pay: $60,000 per year salary