Workforce Specialist - Workforce Relations

Wycliffe Bible Translators USA; Orlando (FL); On-site; USD 29,067 - 35,445; Full time

Job summary

Wycliffe Bible Translators USA is seeking a Workforce Specialist to enhance Global Workforce Services' readiness and support staff through HR touchpoints. You will triage requests across multiple channels and ensure alignment with policies and laws.

The role emphasizes serving staff while upholding organizational values in a nonprofit ministry setting. Ideal candidates have an Associate’s degree with 1–3 years HR experience and may hold SHRM-CP/PHR certifications, with a readiness to participate

Qualifications

• Associate’s degree plus 1–3 years of HR experience.
• Willingness to support corporate biblical and religious goals and participate in spiritual activities.

Responsibilities

• Triaging and processing support requests via verbal, phone, in-person and electronic communication.
• Convey employment information, guidelines and laws to staff and ensure compliance.
• Act as a liaison between Wycliffe/GWS and staff to ensure timely communication and resolution of inquiries.
• Collaborate on efforts to improve staff understanding and adoption of values and policies.
• Maintain and submit documentation, files and reports on inquiries and resolutions per records protocols.
• Maintain knowledge of HR best practices, employee handbook, policies, and procedures.
• Hold HR licensure/certifications and provide input on HR practices.
• Facilitate trainings and orientations, prepare presentations and related documents.

Skills

HR policies understanding

Communication skills

Organizational skills

Education

Associate’s degree

Job description

What if you could help shape the employee experience from day one… while driving meaningful operational impact behind the scenes?

At Wycliffe Bible Translators, we desire to see a day when every man, woman and child can encounter Jesus personally through Scripture in a language and format they clearly understand. Today, that vision is moving forward in powerful ways. Of the world’s roughly 7,400 spoken and signed languages, translation work is already underway in nearly 2,800. And while there are 514 known remaining languages still waiting for Bible translation to begin, each one represents an opportunity for you to serve with us as we see Scripture made available to all people!

As a Workforce Specialist, your contributions will play a pivotal role in elevating Global Workforce Services’ (GWS) readiness to respond to customers’ requests for assistance, information, guidance, and/or partnership related to GWS workforce services. Additionally, you’ll walk alongside supporting and resourcing staff through important employment touchpoints. As a Workforce Specialist, you’ll apply subject‑matter HR expertise to ensure engagements, processes, systems, and communication reflect our organizational/team ethos while remaining responsive to our constituents. Are you ready to join in this transformational work?

You’ll make an impact when you …

• Aid in the triaging and processing of support requests received, engaging in verbal, phone, in‑person, and electronic communication.
• Supports administration, coordination, updates and application of human resources policies, procedures and practices. Convey employment information, guidelines and laws to staff and ensure compliance as deemed appropriate.
• Act as a liaison between Wycliffe/GWS and staff, ensuring smooth and timely communication and prompt resolution to inquiries or support requests.
• Collaborate on efforts and strategies that improve staff’s understanding, adoption and reflection of our values and policies.
• Maintain and submit documentation, correspondence, files, records, and reports on inquiries, developments and resolutions accurately and in accordance with records management protocols.
• Maintain working knowledge of HR best practices, employee handbook, policies and procedures. Conduct ongoing assessments to ensure alignment of efforts with protocols and expectations.
• Hold HR professional licensure and/or certifications to contribute as a subject‑matter expert, and provide input and support in implementing HR best practices.
• Facilitate training and orientations, prepare professional presentations and other documents, fostering a positive attitude toward organizational objectives, policies and HR practice and procedures.

This job might be for you if …

• You’re passionate about praying for Bible translation work and seeing lives around the world transformed by God’s Word.
• Have an Associate’s degree plus one to three years of work experience in human resources; or an equivalent combination of education, training and experience.
• You demonstrate the desire and ability to support corporate biblical and religious goals and participate in regular work‑related spiritual activities without reservation (Spiritual Bona Fide Occupational Qualification).

You’ll thrive here if …

• You encounter change with resilience and flexibility.

It’s a bonus if …

• You have a minimum of one year of HR experience and/or SHRM-CP/PHR certification.
• You have Nonprofit ministry experience.

You must be legally authorized to work in the United States as per U.S. employment laws.

Compensation: The hiring range for this position is $21.10/hr - $25.73/hr. The range for this position is based upon and considers Wycliffe’s non‑profit ministry environment. Actual pay rate may be higher based on various factors such as qualifications, skills and experience, required training, licensure and/or certifications, budget and allocation, if applicable.