Workforce Resource Planning & Scheduling Manager

iWorld Professionals; City of Rochester (NY); Hybrid; USD 66,000 - 110,000; Full time

Job summary

iWorld Professionals is seeking a Workforce Resource Planning & Scheduling Manager to coordinate resource allocation and project scheduling across multiple teams and locations in a fast-paced professional services environment. The role serves as a central point of contact for staffing needs and scheduling changes, ensuring alignment with business and client demands.

This position emphasizes solving scheduling challenges, managing competing priorities, and using data to provide organization and

Qualifications

• 4+ years of experience in resource management, workforce planning, or project coordination.

Responsibilities

• Coordinate resource planning, staffing assignments, and project scheduling across teams, departments, and locations.
• Serve as central point of coordination for managers regarding staffing needs and scheduling changes.
• Maintain up-to-date view of capacity, scheduled work, deadlines, and resource needs.
• Match professionals to project needs based on skills, availability, location, and workload.
• Identify scheduling conflicts, capacity constraints, and resource gaps before impact.
• Facilitate changes and reallocation of resources as priorities shift.
• Balance workloads across teams and locations by sharing resources.
• Communicate scheduling changes and capacity to stakeholders.
• Maintain accurate project assignments and resource data in systems.
• Analyze data to identify trends and workforce needs.
• Help establish consistent scheduling practices and data standards.
• Participate in system implementations and process improvements.
• Partner with leadership, HR, Technology for workforce planning.

Skills

Resource planning

Scheduling

Project coordination

Staffing

Data analysis

Communication

Organizational skills

Capacity planning

Cross-functional collaboration

Attention to detail

Job description

iWorld Professionals is seeking a Workforce Resource Planning & Scheduling Manager for an opportunity with a growing financial accounting and advisory services organization. This is a highly visible, cross-functional role responsible for coordinating employee resources, project schedules, workload capacity, and staffing needs across multiple teams and locations.

The Workforce Resource Planning & Scheduling Manager will serve as a central point of contact for resource allocation and scheduling, working closely with managers, senior leaders, project teams, and operational personnel to ensure people are effectively aligned with business and client needs.

This position is ideal for someone who enjoys solving scheduling challenges, managing multiple priorities, working with data, and bringing organization and visibility to a fast-paced, project-driven environment.

Experience in professional services, consulting, legal services, technology, engineering, healthcare, staffing, project management, workforce planning, or another deadline-driven environment may translate well to this opportunity.

• Coordinate resource planning, staffing assignments, and project scheduling across multiple teams, departments, and locations.
• Serve as a central point of coordination for managers and leadership regarding staffing needs, employee availability, project requirements, and scheduling changes.
• Maintain an accurate, current view of employee capacity, scheduled work, upcoming projects, deadlines, and anticipated resource needs.
• Match available professionals with project needs based on skills, experience, availability, location, workload, and other business requirements.
• Identify potential scheduling conflicts, capacity constraints, workload imbalances, and resource gaps before they impact project delivery.
• Facilitate changes and reallocation of resources as workloads, deadlines, client requirements, and business priorities change.
• Help balance workloads across teams and locations by identifying available capacity and opportunities to share resources.
• Communicate scheduling changes, staffing needs, available capacity, and resource constraints to appropriate stakeholders.
• Maintain accurate project assignments, schedules, availability, and resource information within designated business systems.
• Analyze resource and scheduling data to identify recurring trends and potential workforce needs.
• Help establish consistent scheduling practices, processes, and data standards across the organization.
• Participate in system implementations, process improvements, and cross-functional operational initiatives.
• Partner with leadership, Human Resources, Technology, and other business functions to support effective workforce and capacity planning.
• 4+ years of experience in resource management, workforce planning, project scheduling, capacity planning, professional services operations, project coordination, staffing, or a related area.
• Demonstrated ability to coordinate multiple projects, schedules, deadlines, and competing priorities.
• Experience working with scheduling, project management, workforce management, workflow, resource planning, or similar business systems.
• Strong organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to build effective working relationships with employees, managers, and senior leadership.
• Ability to work effectively in a fast-paced, deadline-driven environment where priorities may change quickly.
• Project management, business analysis, or Lean Six Sigma methodologies
• Ability to work on site or hybrid in Rochester NY.

Salary based on experience $80,000 - $110,000.