Workforce Relations Consultant

Jobtailor; Morristown (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

Atlantic Health in Morristown, NJ seeks an experienced Employee Relations professional to serve as the primary contact for workplace complaints, conduct unbiased investigations, and guide leadership through disciplinary actions. This role requires partnering with HRBPs, Compliance, and Legal to ensure compliant outcomes and documentation.

Qualifications include a Bachelor's degree and 5+ years in HR with 3+ years in Employee Relations investigations, plus strong knowledge of Title VII, FMLA,

Qualifications

• Bachelor's degree in a related field required.
• 5+ years of Human Resources experience in a fast-paced environment.
• 3+ years conducting Employee Relations investigations, partnering with and coaching HRBPs and managers.
• Strong working knowledge of state and federal employment laws, including but not limited to Title VII, FMLA, ADA, FLSA.
• Proven ability to be an objective and trusted advisor for HR Business Partners, employees, and managers by building strong partnerships.
• Ability to consistently exhibit high levels of discretion, integrity, and confidentiality.
• Ability to work independently and with a sense of urgency.
• Effective problem-solving and decision-making skills and ability to influence others.
• Ability to resolve a wide range of issues in creative ways and comfortable working in 'gray' areas.
• Exceptional and consistent communication skills including effective listening, writing and presenting; ability to express thoughts clearly.
• Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams.
• Demonstrate empathy at all times especially when dealing with matters of diversity and inclusion.
• Excellent interpersonal & communication skills and ability to build trust.
• Excels in managing challenging personalities with professionalism and diplomacy.
• Ability to navigate complex situations with confidence, confidentiality and sound judgement.
• Capable of assessing nuanced challenges independently.
• Proactive, Adaptable, Detail Oriented, Organized, Analytical.
• Knowledge in employment law/labor regulations.
• Maintains composure in high stress situations.
• Ability to identify the root cause of issues and identify creative solutions.

Responsibilities

• Serve as point of contact for employee complaints, conflicts, and policy interpretations at the local site.
• Create investigation plans and conduct unbiased investigations into complaints and misconduct.
• Provide recommendations or mediation aligned with legal standards and internal policy.
• Guide leaders through disciplinary actions and sensitive workplace decisions.
• Provide consultative support on navigating sensitive conversations.
• Empower leadership to handle team conflicts with professional guidance.
• Approve disciplinary actions and religious accommodations.
• Maintain detailed records of cases, documents, and outcomes.
• Facilitate workforce relations training and related learning opportunities.
• Promote continuous learning and shared accountability.
• Stay current with applicable HR laws, rules, and regulations.
• Collaborate with HRBPs, Compliance, and Security on cross-functional investigations.
• Partner with Legal to address high-risk matters and document decisions.
• Analyze investigation data to identify root causes and improvements.
• Analyze workforce metrics to identify trends and advise on policy changes.
• Identify ways to increase Workforce Relations effectiveness.

Skills

Employee relations investigations

State & federal employment laws

Disciplinary actions approval

Workforce relations training

Confidentiality & discretion

Data analysis

Root cause identification

Policy interpretation

Investigation planning

Employment law knowledge

Effective communication

Empathy

Education

Bachelor's degree in related field

Job description

• Serve as point of contact for employee complaints, workplace conflicts, and policy interpretations for a specific location within Atlantic Health


• Create investigation plans, conduct unbiased investigations into complaints and misconduct, including harassment, discrimination, retaliation, and unfair employment practices.


• Provide recommendations or mediation, aligning with legal standards and internal policy and processes.


• Guide leaders through complex employee situations (e.g. disciplinary actions)


• Provide consultative support on navigating sensitive conversations and decisions.


• Empower leadership to handle team member conflict within the scope of their role through valued advice.


• Approve disciplinary actions and religious accommodations


• Maintain detailed records of cases, investigation documents, and outcomes.


• Facilitate workforce relations training and other learning opportunities around employment law, respectful workplace practices, policy awareness and fair & consistent procedures for handling disciplinary action.


• Promote a culture of continuous learning and shared accountability.


• Stay current with applicable Human Resources-related laws, rules, and regulations.


• Collaborate with HR Business Partners, Compliance, and local & corporate Security, on investigatory matters that cross over, resolving inquiries to help support cohesive organizational functioning.


• Partner with Legal to escape high-risk matters which pose a significant risk to the business and provide documentation supporting organizational decisions.


• Evaluate data from investigation cases to identify root causes and areas for organizational growth.


• Analyze workforce relations metrics to identify trends and make proactive recommendations, including policy improvements and risk mitigation.


• Identify ways to increase the effectiveness of the Workforce Relations team, processes, workflows, etc.

Requirements

• Bachelor's degree in a related field required


• 5+ years of Human Resources experience in a fast-paced environment


• 3+ years conducting Employee Relations investigations, partnering with and coaching HRBPs and managers


• Strong working knowledge of state and federal employment laws, including but not limited to Title VII, FMLA, ADA, FLSA


• Proven ability to be an objective and trusted advisor for HR Business Partners, employees, and managers by building strong partnerships


• Ability to consistently exhibit high levels of discretion, integrity, and confidentiality


• Ability to work independently and with a sense of urgency


• Effective problem-solving and decision-making skills and ability to influence others


• Ability to resolve a wide range of issues in creative ways and comfortable working in 'gray' areas


• Exceptional and consistent communication skills including effective listening, writing and presenting; ability to express thoughts in a clear and concise manner


• Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams


• Demonstrate empathy at all times especially when dealing with matters of diversity and inclusion


• Excellent interpersonal & communication skills and ability to build trust


• Excels in managing challenging personalities with professionalism and diplomacy


• Ability to navigate complex situations with confidence, confidentiality and sound judgement


• Capable of assessing nuanced challenges independently


• Proactive, Adaptable, Detail Oriented, Organized, Analytical


• Knowledge in employment law/labor regulations


• Maintains composure in high stress situations


• Ability to identify the root cause of issues and identify creative solutions

Core Competencies

Demonstrates expertise in Employee Relations, including conducting investigations and navigating complex workplace situations while ensuring compliance with employment laws. Possesses strong communication and problem-solving skills to effectively support leadership and foster a respectful workplace culture.

Highest-signal resume keywords

• Employee Relations Investigations


• State And Federal Employment Laws


• Disciplinary Actions Approval


• Workforce Relations Training


• Confidentiality And Discretion

ATS Optimization Keywords

Hard Skills

• Investigation Planning


• Policy Interpretation


• Data Analysis


• Root Cause IdentificationEmployment Law Knowledge

Soft Skills

• Effective Communication


• Problem-Solving


• Empathy


• Adaptability


• Interpersonal Skills

Certifications & Qualifications

• Bachelor's Degree In Related Field

Industry Keywords

• Workplace Conflicts


• Harassment


• Discrimination


• Retaliation


• FMLA


• ADA


• FLSA


• Continuous Learning


• Organizational Growth


• Cohesive Organizational Functioning