Workforce Planning Lead

Qualified Health PBC; Palo Alto (CA); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Equity eligibility

Comprehensive benefits package

Job summary

Qualified Health PBC, based in Palo Alto, is seeking a skilled Business Operations specialist to lead people cost modeling and total rewards analytics. This role focuses on designing effective financial strategies within a high-growth environment.

The ideal candidate should have strong financial modeling skills, a collaborative mindset, and experience improving operational efficiency. Join us in our mission to transform the healthcare landscape.

Qualifications

• 6–10 years in business operations, people operations, or strategic finance.
• Strong depth in people-forward cost structures.
• Experience in high-growth startup preferred.

Responsibilities

• Own total rewards modeling end-to-end.
• Partner closely with People Ops and Recruiting.
• Bring analytical functions to Internal Ops.

Skills

Financial modeling skills

Compensation analytics

Collaborative communication

Process design

Job description

Transform healthcare with us.

At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading healthcare organizations to drive real change.

This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board.

Join us in shaping the future of healthcare.

Job Summary

We’re an AI native company building our internal operations intentionally. This role owns the sensory and modeling capability that makes our largest investment (our people) legible: how we plan headcount, design total rewards, and understand labor cost as it evolves.

This is a People and Internal Operations role for someone who knows money and venture backed startup Business Operations. You care about how the pieces fit together, and you bring the analytical horsepower to model our current and future costs of who our team is and what it does with rigor. You’ll contribute to our Board inputs, our company planning, and our Finance team’s overall forecast.

Key Responsibilities

• People cost modeling, total rewards & compensation analytics
  • Own total rewards modeling end-to-end: GTM comp plan management, incentive attainment, equity, benefits and programs, and other labor costs.
  • Contribute a clean, well-structured people-cost layer into the Finance team’s forecast; own the quality and attunement of the inputs: hiring plans, ramp, attrition, and org design— so leaders can see the cost implications of their choices before they make them.
  • Own headcount, OKR, and budget planning rituals on a quarterly basis, tying our market goals to workforce plans to cost reality.
  • Compensation analytics: benchmarking, budgeting out of reviews, and maintenance of healthy salary bands tied to career progression, offer modeling, and equity refresh/dilution analysis.
• Internal operations leadership:
  • Partner closely with People Ops and Recruiting, ensuring that our roadmap and initiatives demonstrate ROI and operational leverage.
  • Own lean, durable operational infrastructure (systems, rituals, reporting) that supports good planning decisions without becoming a burden; be strategic about what gets done by hand, what gets automated, and what gets skipped.
  • Bring the analytical and “sensory” function to Internal Ops: surface what’s happening across people and operations early, with data and a recommendation attached.
• As needed
  • Carry select accounting and finance-operations as needed through our various seasons of scaling and growth.

Required Qualifications

• 6–10 years (or equivalent) spanning business operations, people operations, labor-cost FP&A, strategic finance, or a closely related path; experience in a high-growth startup strongly preferred.
• Strong financial modeling skills with real depth in people-forward cost structures—headcount, total rewards, and labor cost are the heart of this role.
• Experience with total rewards and compensation analytics: comp plan design, incentive attainment, equity, benchmarking, and banding.
• A track record of improving forecasts and models over time. You treat variance as information, not a point of shame, and you give other people the tools to do the same.
• You design processes that are as light as the work allows, document them so they survive you, and resist complexity that doesn’t earn its keep.
• Collaborative and transparent. You share your work early, communicate proactively when something is off, and are a trusted partner to People Ops, Recruiting, Finance, and the business.

Pay & Benefits

The pay range for this role is between $180,000 and $220,000, depending on skills, qualifications, experience, and location. This role is also eligible for equity and benefits.

Our Commitment to Diversity

Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.