AI Transformation Leader

Qualified Health; Palo Alto (CA); Hybrid; USD 175,000 - 250,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible working hours and hybrid work options

Equity and competitive salary packages

Vibrant work environment fostering creativity and innovation

Job summary

Qualified Health in Palo Alto is seeking an AI Transformation Leader to manage and deliver value to healthcare clients. This pivotal role involves overseeing client engagements, identifying AI use cases, and driving product discovery alongside product teams. Ideal candidates will have 2-5 years of relevant experience and a Bachelor's degree. This hybrid position requires strong communication and interpersonal skills, as well as a customer-centric focus.

The role offers competitive salary, equity, and benefits, along with opportunities for travel and flexible working hours.

Qualifications

• Minimum of 2-5 years of experience in consulting, client engagement, and/or product management.
• Proven track record of successfully managing client relationships and delivering complex projects.

Responsibilities

• Serve as the primary liaison between Qualified Health and assigned clients.
• Develop and manage Partnership Plan, including KPI definition and project plans.
• Lead client meetings, providing updates, gathering feedback, and ensuring alignment.
• Perform thorough workflow analysis, identifying areas for value creation.
• Collaborate with internal teams to deliver solutions that meet client requirements.

Skills

Excellent verbal and written communication skills

Strong interpersonal skills

Proactive problem-solving abilities

Exceptional organizational and time management skills

Flexibility and adaptability

Customer-centric mindset

Collaborative team player

Ability to work independently

Education

Bachelor’s degree in Engineering, STEM, Business Administration, Information Technology, or a related field

Master’s degree (preferred)

Job description

Location

Palo Alto - Hybrid

Employment Type

Full time

Department

AI Transformation

Hybrid Role; Travel required

Transform healthcare with us.

At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare‑specific agent creation, and real‑time algorithm monitoring—working alongside leading health systems to drive real change.

This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board.

Join us in shaping the future of healthcare.

Job Summary

The AI Transformation Leader will play a pivotal role in managing and delivering value to our healthcare clients. This individual will be responsible for overseeing client engagements, ensuring successful project execution, identifying high‑potential AI use cases, driving product discovery and developing product requirements together with the product team, and maintaining strong client relationships. AI Transformation Leader will be the primary point of contact for 2‑3 key clients, attending all meetings, and coordinating action items between clients and internal teams. Additionally, this person will support the implementation team during the launch phase to maximize client experience and will facilitate the data integration process, understanding various client data environments and internal engineering team requirements to successfully deliver the product.

Key Responsibilities

• Serve as the primary liaison between Qualified Health and assigned clients.
• Develop and manage against Partnership Plan including articulation of business goals, KPI definition and project plans.
• Lead all client meetings, providing updates, gathering feedback, and ensuring alignment on project goals.
• Coordinate and execute action items, ensuring timely delivery of project milestones.
• Perform thorough workflow analysis, identification of critical areas for value creation, assessment of AI fitness, workflow integration approach and change management needs, and provide additional requirements to product teams as necessary.
• Identify new use cases and create business and product requirements that provide incremental value to the client.
• Monitor project progress, identify potential issues, and implement creative solutions to deliver client value.
• Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Continuously seek opportunities to improve client engagement processes.
• Facilitate the data integration process in collaboration with engineering, understanding various client data environments and internal engineering team requirements to successfully deliver the product.
• Collaborate with internal teams, including product development and engineering, to deliver solutions that meet client requirements.
• Prepare and present regular status reports to clients and internal stakeholders.

Required Qualifications

• Education: Bachelor’s degree in Engineering, STEM, Business Administration, Information Technology, or a related field. A Master’s degree is preferred.
• Required Experience:
  • Minimum of 2‑5 years of experience in consulting, client engagement, and/or product management.
  • Proven track record of successfully managing client relationships and delivering complex projects.

Ideal Experience

• Experience with data integration processes and understanding of various client data environments.
• Experience working with AI technologies or healthcare IT solutions is highly desirable.

Desirable Skills

• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Interpersonal Skills: Strong interpersonal skills, with the ability to build and maintain positive relationships with clients and internal teams.
• Problem‑Solving: Proactive problem‑solving abilities, with a focus on finding effective solutions to client challenges.
• Organizational Skills: Exceptional organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Adaptability: Flexibility and adaptability to work in a fast‑paced, dynamic startup environment.
• Customer Focus: A strong customer‑centric mindset, with a commitment to delivering exceptional value to clients.
• Team Player: Collaborative team player who can work effectively with cross‑functional teams to achieve common goals.
• Self Starter: Ability to work independently with minimal supervision.

Travel Requirements

• This role requires significant travel to healthcare client sites, often for extended engagements. Candidates should be prepared for up to 20%-40% travel, depending on active projects.

What We Offer

• Competitive startup salary and equity packages.
• Health, dental, and vision insurance.
• Flexible working hours and hybrid work options.
• An opportunity to be at the forefront of AI in healthcare, making substantial impacts on patient care and outcomes.
• A vibrant and inclusive work environment that fosters creativity and innovation.

Pay & Benefits

The pay range for this role is between $175,000 and $250,000. Compensation will be determined based on level within this job category, as well as your skills, qualifications, experience, and location. This role is also eligible for equity and benefits.