Clinical Lead, Care Delivery

Qualified Health PBC; Palo Alto (CA); Hybrid; USD 200,000 - 240,000; Full time

Benefits offered by this job

Equity

Medical insurance

Dental insurance

Vision insurance

Flexible hours

Hybrid work

Job summary

Qualified Health is seeking a Clinical Lead, Care Delivery to bridge clinical expertise with GenAI product development. You’ll transform how health systems deliver care by building AI-powered workflows that address care gaps, optimize infusion workflows, and improve population health outcomes.

You will partner with engineering and design teams to ship solutions that meaningfully improve patient care delivery, own product requirements, and navigate HIPAA and safety standards.

Qualifications

• MD or DO with medical residency completion.
• Deep understanding of care delivery workflows.
• Experience identifying care delivery inefficiencies and implementing improvements in healthcare settings.
• Strong analytical and communication skills.
• Ability to work onsite in Palo Alto 3 days/week.
• Comfort with ambiguity in a startup environment.

Responsibilities

• Own GenAI-powered workflows focused on care delivery challenges such as care gaps closure, infusion management, and population health initiatives.
• Lead discovery and requirements gathering through stakeholder interviews and workflow analysis.
• Provide clinical evaluation and validation to ensure product accuracy and clinical appropriateness.
• Collaborate with engineering, design, and customer success teams to translate clinical care challenges into product requirements.
• Partner with health system clients to understand pain points, validate direction, and ensure successful implementations.
• Define success metrics and use data to drive product iterations.
• Navigate HIPAA and clinical safety standards.

Skills

Clinical leadership

Product management

GenAI

Healthcare

Education

MD or DO

Job description

Clinical Lead & Product Manager, Care Delivery

Onsite in Palo Alto, CA: Hybrid Tues/Wed/Thurs

Transform healthcare with us.

At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change.

This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board.

Join us in shaping the future of healthcare.

Job Summary:

Qualified Health is seeking a Clinical Lead, Care Delivery to bridge clinical expertise with cutting-edge GenAI product development. You’ll transform how health systems deliver care by building AI-powered workflows that address care gaps, optimize specialty pharma and infusion workflows, and improve population health outcomes. This role combines deep clinical knowledge with product ownership, working directly with engineering and design teams to ship solutions that meaningfully improve patient care delivery.

Key Responsibilities:

• Own and build GenAI-powered workflows focused on care delivery challenges, such as care gaps closure, specialty pharma coordination, infusion management, and population health initiatives

• Lead discovery and requirements gathering through stakeholder interviews, workflow analysis, and identifying high-value automation opportunities

• Provide clinical evaluation and validation to ensure product accuracy and clinical appropriateness

• Collaborate with engineering, design, and customer success teams to translate clinical care challenges into product requirements

• Partner with health system clients to understand pain points, validate direction, and ensure successful implementations

• Define success metrics and use data to drive product iterations

• Navigate healthcare compliance requirements (HIPAA, clinical safety standards)

Required Qualifications:

• Medical degree (MD or DO) - residency completion is a significant plus

• Deep understanding of care delivery workflows and clinical care coordination

• Track record of identifying care delivery inefficiencies and implementing process improvements in healthcare settings

• Strong analytical and problem-solving skills with ability to break down complex clinical challenges

• Excellent communication skills - ability to work effectively with clinical teams, care coordination staff, and technical engineering teams

• Comfort with ambiguity and ability to move quickly in a fast-paced startup environment

• Self-starter who can work independently and drive projects to completion

• Customer-focused mindset with commitment to building products that solve real clinical problems

• Able to work onsite in Palo Alto 3 days/week

Desirable Skills and Experience:

• Background in internal medicine, oncology, pharma, or biotech

• Population health background

• Healthcare service line optimization experience

• Prior product management experience, particularly in healthcare technology or B2B SaaS

• Experience with AI/ML technologies or healthcare IT solutions

• Familiarity with healthcare data systems (EHR, care management platforms)

Why Join Qualified Health?

This is an opportunity to join a fast-growing company and a world-class team, that is poised to change the healthcare industry. We are a passionate, mission-driven team that is building a category-defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers.

Our employees are integral to achieving our goals so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options and an inclusive environment that fosters creativity and innovation.

Our Commitment to Diversity

Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

Pay & Benefits:

The pay range for this role is between $200,000 and $240,000, and will depend on your skills, qualifications, and experience. This role is also eligible for bonuses, equity, and benefits.

Join our mission to revolutionize healthcare with AI.