Workforce Planning & Analytics Manager

JetBlue; New York (NY); On-site; USD 114,000 - 170,000; Full time

Job summary

JetBlue is seeking a Manager, Manpower Planning and Reporting in New York to lead long-range analytical needs (3+ months) for manpower, equipment, and facilities. You will develop staffing models, support rolling 18-month forecasts, and partner with Operations to forecast staffing and hiring plans.

You will act as a liaison across Planning & Analysis, ensuring alignment with Operating groups, and work with Inform Ground Star systems to support rosters, staffing authorizations, and backend

Qualifications

• Bachelor's degree or higher in a relevant field.
• Minimum 5 years in manpower planning or related areas.
• Minimum 3 years Airports/Technical Operations Planning.
• Demonstrated leadership experience and strong communication skills.
• Willingness for occasional overnight travel (up to 10%).

Responsibilities

• Serve as the primary resource planning liaison between Operations and other departments.
• Provide analytical and operational support to Operations leadership.
• Support budget and goal development for operational units.
• Develop dashboards and coordinate with IT to implement analytics solutions.
• Create and maintain department headcount plans aligned to rolling 18-month forecasts.
• Coordinate with Finance, Network/Schedule Planning, and Operations to evaluate schedules and staffing impacts.
• Ensure staffing authorization levels comply with requirements.
• Collaborate with JetBlue units to align resources and training needs.
• Support profitability analysis and scheduling operability.
• Develop business cases for Operations initiatives with senior stakeholders.
• Maintain relationships with Airports, Leadership Teams, and IT for staffing programs.

Skills

Leadership

Verbal communication

Written communication

Interpersonal skills

Travel flexibility

Education

Bachelor's Degree in Business/Finance/Operations/Engineering

High School Diploma + 4 years relevant experience

Tools

SQL Server

Excel VBA

Tipco

Tableau

Inform Ground Star Planning

Inform Ground Star Real Time

Job description

JetBlue is seeking a Manager, Manpower Planning and Reporting in New York to lead long-range analytical needs (3+ months) for manpower, equipment, and facilities. You will develop staffing models, support rolling 18-month forecasts, and partner with Operations to forecast staffing and hiring plans.

You will act as a liaison across Planning & Analysis, ensuring alignment with Operating groups, and work with Inform Ground Star systems to support rosters, staffing authorizations, and backend