Workforce Performance Lead

Entrega; Troy (MI); On-site; USD 85,000 - 125,000; Full time

Job summary

Entrega is hiring a Workforce Performance Lead to help build and operate practices, processes, and programs that enable employees to perform effectively and managers to lead consistently.

The role focuses on improving workforce performance through clear expectations, strong development, and persistent follow-through when performance gaps are identified. It requires translating business needs into practical processes and tools across the organization.

Responsibilities

• Design, implement and continuously improve processes for employee performance and development.
• Collaborate with managers to translate business needs into practical tools and interventions.
• Lead performance practices to strengthen manager effectiveness and accountability.
• Partner with leadership to create a scalable workforce performance capability.

Job description

WHY JOIN ENTREGA

Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology.

At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact.

You’ll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization.

If you’re looking for an opportunity to make a meaningful impact, learn and grow professionally, and help shape the future of a growing professional services firm, we encourage you to explore a career with Entrega.

POSITION DETAILS

The following information provides an overview of the work arrangement and key logistical aspects of the role. Specific details may vary based on business needs and the requirements of the position.

• Employment Type: Full-Time
• Travel: Occasional local travel, as needed

POSITION SUMMARY

Entrega is seeking a highly capable, results-oriented Workforce Performance Leadto help build and operate the practices, processes, and programs that enable employees to perform effectively and managers to lead consistently.

This is not a traditional Human Resources role. The Workforce Performance Lead will focus on improving workforce performance by helping establish clear expectations, effective performance practices, stronger managers, meaningful employee development, and consistent follow-through when performance does not meet expectations.

Working closely with the Director of Workforce Performance & Operations and leaders throughout the organization, this role will help design, implement, and continuously improve Entrega's approach to employee performance, manager effectiveness, performance improvement, learning and development, and workforce capability.

The Workforce Performance Lead will combine strong business judgment with structured execution. The successful candidate will not simply administer programs or coordinate activities. They will help translate business and workforce needs into practical processes, tools, training, expectations, and interventions that improve how people and managers perform.

This role requires someone who is comfortable working directly with managers, asking good questions, identifying performance gaps, bringing structure to ambiguous situations, and following issues through to meaningful resolution.

This is an opportunity to help build a differentiated workforce performance capability within a growing professional services firm. The right candidate will