Workforce Operations Manager at The Premier Health Group

Indiana University; Washington, Northern (District of Columbia, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full benefits package

Professional development

Impactful role driving efficiency

Job summary

Premier Health Group is seeking a Workforce Operations & Data Manager in Washington, DC to oversee staff scheduling, analytics, and compliance for our home health operations. This role combines HR functions with data-driven workforce management to ensure efficient, compliant service delivery.

You will lead scheduling, build dashboards, and partner with administrators to align staffing with patient outcomes, while supporting AI-enabled tools and regulatory documentation.

Qualifications

• Bachelor’s degree in Healthcare Administration, HR, Data Analytics, or related field.
• Experience in scheduling and workforce management within healthcare.
• Strong data analysis and reporting skills using Excel, EHR, or workforce platforms.
• Excellent communication and organizational abilities.

Responsibilities

• Oversee staff scheduling to meet patient care needs across programs.
• Collect and analyze workforce data to identify trends in utilization and retention.
• Produce regular reports and dashboards for leadership and compliance audits.
• Support integration of AI-driven scheduling and workforce management tools.

Skills

Scheduling

Workforce management

HR

Data analytics

Reporting

Excel

EHR

Education

Bachelor’s degree in Healthcare Administration, HR, Data Analytics, or related field

Tools

Excel

EHR

Workforce platforms

Job description

Premier Health Group is a leading healthcare organization at the intersection of research, policy, advocacy, and operations. We collaborate with domestic and global stakeholders to optimize healthcare delivery systems worldwide, leveraging technology and AI. Our mission is to provide transformational impact by combining compassionate care with cutting-edge solutions, improving outcomes for individuals and families both locally and globally.

In addition to our research and technology-driven initiatives, our subsidiaries deliver trustedhomecare services, ensuring that patients receive high-quality, compassionate care in the comfort of their own homes. This hands-on approach allows us to complement our systemic work with direct community impact, creating a comprehensive model of healthcare that is both human-centered and technology-enabled.

Workforce Operations & Data Manager

Location: Washington, DC
Employer: Premier Health Group

About the Role

The Workforce Operations & Data Manager is a critical role at Premier Health Group, responsible for overseeing staff scheduling, workforce analytics, and compliance documentation. This is not a traditional staffing coordinator role — it combines human resources functions with data-driven workforce management to ensure our home health agency operates efficiently and in compliance with DC regulations.

Key Responsibilities

• Workforce & Scheduling Management
  • Develop and manage staff schedules to meet patient care needs across pediatric and adult programs
  • Coordinate shift coverage, monitor attendance, and manage overtime/utilization metrics
  • Ensure staffing levels align with regulatory requirements and client care standards
• Data & Analytics
  • Collect and analyze workforce data to identify trends in staffing, utilization, and retention
  • Produce regular reports and dashboards for leadership and compliance audits
  • Support integration of AI-driven scheduling and workforce management tools
• Compliance & Documentation
  • Maintain required records for DC Department of Health and Medicare/Medicaid oversight
  • Support HR processes including onboarding, credentialing, and training compliance
  • Prepare documentation for audits, inspections, and quality reviews
• Operational Leadership
  • Partner with administrators to align staffing with business goals and patient outcomes
  • Recommend process improvements to enhance efficiency and employee experience
  • Act as a central liaison between HR, administrators, and clinical teams

Qualifications

• Bachelor’s degree in Healthcare Administration, Human Resources, Data Analytics, or related field
• Experience in scheduling, workforce management, or HR within healthcare preferred
• Strong data analysis and reporting skills (Excel, EHR, or workforce platforms)
• Excellent communication and organizational skills

What We Offer

• Competitive salary with full benefits package
• A key role in driving efficiency and innovation in workforce management
• Professional development in healthcare operations, HR, and analytics