Workforce Operations Analyst (Administrative Analyst/Specialist Exempt-II)

The California State University; Fullerton (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health plans

Dental & Vision

Life & Disability

CalPERS Retirement

Tuition waiver

Job summary

California State University, Fullerton is seeking a Workforce Operations Analyst to support the Provost’s Office and AVP units with developing procedures and staff manuals. The role requires strong analytical skills and the ability to implement policies across departments.

The ideal candidate will oversee hiring processes for staff, students, and temporary employees and provide guidance to management on operational issues, while ensuring compliance with university policies and external

Qualifications

• Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices, or programs plus four years of related experience.
• Working knowledge of operational and fiscal analysis and techniques.
• Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations.

Responsibilities

• Provide operational support to the Provost’s Office and the Associate Vice President units.
• Develop office procedures and staff manuals.
• Oversee staff, student assistant, and temporary employee hiring processes and procedures.
• Advise management on resolving a variety of operational issues and policy implications.

Education

Bachelor’s degree or equivalent training

Four years of related experience

Tools

Microsoft Excel

Word

PowerPoint

Access

Outlook

Job description

Workforce Operations Analyst (Administrative Analyst/Specialist Exempt-II)

Job no: 563160
Work type: Staff
Location: Fullerton
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Job Title

Workforce Operations Analyst

Classification

(Administrative Analyst/Specialist Exempt-II)

Auto Req. ID

563160

Salary Range

(Hiring range depending on qualifications, not anticipated to exceed $5,797 - $6,658 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Office of the Provost and Vice President for Academic Affairs plans and manages all academic and instructional resources that support the teaching, scholarship, and research mission of Cal State Fullerton. The office strives to serve as a central resource for the campus community, ensuring quality academic programming and fostering partnerships with both internal and external stakeholders to promote and support faculty and student success. The Office of the Provost achieves this by empowering faculty, staff, administrators, and students with the knowledge and support necessary so that we can each carry out our individual roles in fulfilling our university’s mission. We seek an exceptional individual to join our Operations team as the Workforce Operations Analyst (Administrative Analyst/Specialist Exempt-II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under general direction and in collaboration with Human Resources and Inclusive Excellence (HRIE), the Workforce Operations Analyst (Administrative Analyst/Specialist Exempt-II) provides operational support to the Provost’s Office and the Associate Vice President units. Develops office procedures and staff manuals. Oversees staff, student assistant, and temporary employee hiring processes and procedures to ensure compliance with university, systemwide, and external policies, including Common Human Resource System (CHRS) Recruiting. The Workforce Operations Analyst advises management on resolving a variety of operational issues that require knowledge of established methods, policies, and procedures, and exercises independent judgment and accountability for results. Identifies and recommends appropriate solutions to short- and long-term operational challenges, and assesses and evaluates the impact of recommended or implemented policies and procedures. Serves as the liaison with HRIE regarding operational policies and procedures. Other duties as assigned.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices, or programs plus four years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of the policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in the research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems, address them proactively, and develop appropriate recommendations leading to solutions. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form and use consultative and facilitation skills to gain consensus. Ability to train others on new skills and procedures and provide lead work direction. Proficiency in Microsoft Excel, Word, PowerPoint, Access, and Outlook. Ability to communicate clearly and effectively both orally and in writing. Ability to establish and maintain effective and cooperative working relationships with others.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

At least four years of experience working in an administrative position in a higher education institution.

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

The person holding this position is considered a limitedmandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not currently sponsoring anynewH-1B petitions for staff, management, or faculty positions.

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Advertised: Oct 15 2026 Pacific Daylight Time
Applications close: Oct 29 2026 Pacific Daylight Time