Workforce Operations

Boot Barn; Irvine (CA); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly pay $20-$23

Merchandise discount

Paid time off

Medical/Dental/Vision/Life Insurance

401(k) match

Flexible schedules

Growth opportunities

Geography-based compensation

Descripción de la vacante

Boot Barn is seeking a customer-focused associate to support in-store operations and deliver exceptional service. You will help customers find products, maintain store presentation, and process transactions accurately while collaborating with a motivated team.

The role emphasizes strong communication, organizational skills, and a can-do attitude in a fast-paced retail environment. We offer competitive wages and growth opportunities within Boot Barn.

Formación

• Excellent communication and customer service skills.
• Strong time management and organizational abilities.
• Proven record of success in operations/administrative work.
• Computer literate with basic software skills.
• Strong analytical and critical thinking abilities.
• Good presentation and interpersonal skills.

Responsabilidades

• Provide exceptional customer service in-store and assist customers with product selection.
• Support daily store operations and administrative tasks to maintain efficiency.
• Contribute to a positive customer experience and promote brand engagement.
• Collaborate with team to meet sales goals and ensure accurate processing of transactions.

Conocimientos

Communication skills

Customer service

Time management

Organizational skills

Operations experience

Verbal communication

Written communication

Analytical aptitude

Critical thinking

Presentation skills

Team player

Descripción del empleo

• Strong communication, customer service, time management and organizational skills.
• Proven record of success in operations / administrative work.
• Good Verbal and written communication skills
• Computer Literate
• Strong analytical aptitude
• Critical thinking skills.
• Strong customer service and people skills
• Ability to multi-task and work in a fast-paced environment
• Position requires strong customer service skills, advanced problem solving abilities, ability to work well with others, and be a strong team player.
• Customer Centric/Sales Driven - Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers’ expectations. Continually searches for ways to improve customer service.
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Qualifications

• Strong communication, customer service, time management and organizational skills.
• Proven record of success in operations / administrative work.
• Good Verbal and written communication skills
• Computer Literate
• Strong analytical aptitude
• Critical thinking skills.
• Good presentation skills
• Strong customer service and people skills
• Ability to multi-task and work in a fast-paced environment
• Position requires strong customer service skills, advanced problem solving abilities, ability to work well with others, and be a strong team player.

Competencies

• Customer Centric/Sales Driven - Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers’ expectations. Continually searches for ways to improve customer service.
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive hourly rate.$20-23/hr.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level - we are opening 50+ new stores each year.
• For eligible Boot Barn Partners
• compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

Sedentary: Limited activity, no lifting, limited walking

Light: Office work, some lifting, bending, stooping or kneeling, walking

Moderate: Mostly standing, walking, bending, frequent lifting

Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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