Workforce Management Scheduler - Phlebotomy

Quest Diagnostics; Twinsburg (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Annual bonus potential

Paid time off

Job summary

Quest Diagnostics in Twinsburg, OH seeks a Workforce Management Scheduler for Phlebotomy. Monday to Friday, 3:30 AM–12:00 PM with rotational weekends. Salary is a minimum of $22.65+ per hour with performance bonus potential.

The role involves staffing coordination, attendance tracking, and close collaboration with supervisors to ensure optimal coverage across PSC and IOP operations. Travel up to 25% may be required.

Qualifications

• High School diploma or equivalent.
• Travel up to 25%.
• At least 2+ years of experience in related field.

Responsibilities

• Team Coordination: imports optimal schedules and assigns staff to locations/shifts.
• Organizational skills/data analysis: track attendance and enter time in systems.
• Communication/collaboration: coordinate with supervisors on rotations and updates.
• Problem solving/decision making: monitor wait times and adjust staffing accordingly.

Skills

Staffing tools

MS Office

Prioritization

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Job Description

Workforce Management Scheduler - Phlebotomy - Twinsburg, OH, Monday to Friday, 3:30 AM to 12:00 PM, with rotational weekends

Pay range: Minimum of $22.65+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsible for handling staff callouts, coordination and allocation of staff resources on a day-to-day basis to ensure all PSC and IOPs are staffed appropriately.

Responsibilities

Team Coordination:

• Imports optimal schedules into the systems and assigns employees to locations/shifts to optimize resources. Manages daily absences and coordinates float coverage to fill uncovered shifts.

Organizational Skills/attention To Detail/data Analysis

• Codes employee’s absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors. Ensure breaks, lunches and training time is appropriately entered into the schedules.

Communication/collaboration

• Works closely with supervisors/managers on weekday & Saturday rotations to minimize Overtime. Updates supervisor so that they can ensure IOP clients are updated on any staffing changes.

Problem Solving/Decision Making

• Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate

Qualifications

Required Work Experience:

• High School diploma or equivalent.

Skills

• Strong knowledge/proficiency of staffing tools
• Strong understanding of Micro-soft office suite (including excel, PowerPoint, word)
• Ability to prioritize, plan and organize
• Attention to detail

Required

• Travel up to 25%
• High School Diploma or Equivalent
• Atleast 2+ years of experience in related field

Education

• High School Diploma or Equivalent (Required)

Work Requirements

• Travel Required

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.