Workforce Management Analyst

AmeriGas; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

AmeriGas is seeking a Workforce Management Analyst to join our team. The role focuses on analyzing WFM data to identify performance gaps and drive improvements in an omnichannel contact center environment.

The ideal candidate brings curiosity, strong analytical skills, and a data-driven mindset to optimize performance and support scalable operations in a dynamic setting.

Qualifications

• Experience with WFM data analysis and performance metrics.
• Strong problem-solving mindset and data-driven decision making.

Responsibilities

• Analyze WFM data to identify performance gaps and opportunities for improvement.
• Drive operational efficiency in an omnichannel contact center.
• Collaborate with cross-functional teams to implement data-driven improvements and process changes.

Skills

Workforce Management

Data Analysis

Performance Optimization

Job description

AmeriGas United States - Not specified Posted 03 October 2026

LinkedIn Posts Direct employer Enterprise Entry-friendly

We're excited to grow our WFM team at AmeriGas! We're looking for a Workforce Management Analyst to join our team! If you enjoy working with data, solving problems, and finding opportunities to improve performance, this could be a great opportunity for you. I'm looking for someone who is curious, analytical, and eager to make an impact in a dynamic, omnichannel environment.

Skills

Workforce Management WFM Data Analysis Performance Optimization

What Jobze.ai noticed

• AmeriGas is expanding its Workforce Management team and seeking an analytical WFM Analyst.
• Role involves working with data, identifying performance gaps, and driving operational efficiency in an omnichannel contact center environment.
• Requires a curious and problem-solving mindset with strong focus on data-driven decision making.

This role was published by AmeriGas on LinkedIn Posts. Jobze.ai is not the employer and does not take applications - they are handled on the original site.