Workforce Intelligence Specialist

National University; United States; Remote; USD 56,000 - 77,000; Full time

Job summary

An established industry player is seeking a Workforce Intelligence Specialist to drive workforce and industry research. This role involves developing tools for identifying market needs and workforce gaps, while synthesizing data to inform decision-making. You will collaborate with various teams to disseminate actionable insights and enhance reporting for institutional priorities. If you are passionate about data analytics and eager to support educational pathways, this opportunity allows you to make a significant impact in a remote work environment, fostering innovation and collaboration across the organization.

Qualifications

• Bachelor’s degree in a related discipline required; Master’s preferred.
• 2-3 years of experience in data analysis and industry data preferred.

Responsibilities

• Develop and implement credential outcome tracking and industry research.
• Collaborate with teams to enhance accessibility of credential data.

Skills

Data Analysis

Data Engineering

Statistical Analysis

Problem-Solving

Interpersonal Skills

Analytical Programming (SQL, R, Python)

Education

Bachelor’s degree in Statistics, Mathematics, Data Science, or Social Sciences

Master’s degree

Tools

Excel

Tableau

PowerBI

Job description

Compensation Range:

Annual Salary: $56,890.00 - $76,800.00

Position Summary

The Workforce Intelligence Specialist will report directly to the Vice President of Professional and Continuing Education and be responsible for workforce and industry research. This work includes developing, maintaining, and refining tools for identifying industry and market needs, workforce gaps, and other industry insights to support the work of Credential Rich Pathways (CRP) and Workforce Education Solutions. Conducts research, monitors credential outcomes, and collaborates with team members to develop, maintain, and disseminate reporting to support institutional priorities. Serves as a key role in not just pulling and sharing data but identifying actionable insights and making recommendations to team members throughout the organization.

Essential Functions:

• Develop, implement, and monitor credential outcome tracking.
• Develop, maintain, and refine tools and approaches to identify industry needs, market trends, market size, certifications, workforce gaps, and industry insights to support CRP including disseminating actionable insights across the institution, refining pathways roadmap (articulations, new professional development programs, embedded credentials into academic and PACE programs, etc.).
• Conduct industry research on industry credentials, trends, workforce needs, and other elements that support credential rich pathways.
• Build and maintain CRP SharePoint site accessible across the organization to provide an easy one-stop resource for updates, policies, procedures, and standard marketing material.
• Collaborate with internal team to continuously enhance the accessibility of credential data across the organization to support program assessment, development, and pathway building.
• Identification of key industries to support strategically that aligns with academic programs and organization mission/vision.
• Develop, maintain, and disseminate reporting to support selection of priorities within CRP (industry credential articulation, program building, embedding, etc.)
• Synthesize data, feedback, and information from multiple sources including advisory committees, employers, industry, and internal sources to inform decision-making and program development.
• Support WES departments on ad hoc data and research needs.
• Other duties as assigned.

Supervisory Responsibilities:

N/A

Requirements:

Education & Experience:

• Bachelor’s degree in a related discipline (Statistics, Mathematics, Data Science, Social Sciences) required or equivalent on-the-job experience.
• Master’s degree preferred.
• Minimum of two (2) to three (3) years of recent professional experience in data analysis and/or data engineering required.
• Minimum of two (2) to three (3) years of experience working with industry and market data, including creating reports and identifying actionable insights preferred.
• Proficiency in software applications for data analytics (examples: Excel, Tableau, PowerBI, statistical analysis programs) required.
• Experience and thorough knowledge in data collection and analysis techniques.
• Experience in higher education preferred.
• All skills, abilities and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Requires analytic ability and frequent independent judgment based on knowledge of university policy and precedent.
• Fluency in information technologies, including high level of proficiency and understanding with data mapping, data mining, machine learning, statistics, cloud computing and analytical programming languages such as SQL, R and/or Python.
• Proven ability to independently synthesize, implement, analyze, and report findings of research studies.
• Exceptional interpersonal, organizational, and problem-solving skills as well as effective written and verbal communication skills.
• Proven ability to troubleshoot problems and overcome obstacles with creative solutions.
• Capable of performing in a professional and friendly manner despite conditions of deadlines and pressure.
• Keen ability to transform vague requirements into clear, objective, and actionable tasks.
• Fully accustomed to working on multiple projects, both independently and as a team member.
• Self-starter with a positive attitude, intellectual curiosity, and a passion for analytics.

Location: Remote

Travel: Some Travel Required; less than 10% travel may be required for meetings or conferences