Workforce Development Specialist/Worksite Specialist

Infojini Inc; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Infojini Inc in New York is seeking a community outreach-focused professional to support workforce development and employment services for NYCHA residents. You will recruit participants, provide job readiness assistance, and connect candidates with employers while maintaining accurate documentation.

The role emphasizes data entry, progress notes, and outcome reporting, requiring strong communication, teamwork, and a service mindset.

Qualifications

• Excellent verbal, written and interpersonal communication skills.
• Commitment to excellent customer service and passion for serving NYCHA residents.
• Proficiency in MS Office and excellent data entry skills.
• Past related professional experience in community outreach, pre-screening, employment and retention or case management for job training or job readiness programs.
• Ability to independently and as part of a team.

Responsibilities

• Recruitment and outreach
• Stakeholder and employer engagement/communication
• Participant support, communication, employment assistance, and retention support
• Data entry, progress notes and outcome tracking and reporting

Skills

Verbal & written communication

Interpersonal skills

Customer service focus

Teamwork

Data entry

Tools

MS Office

Job description

This is primarily a community outreach, workforce development, and employment assistance role

2. Most important experience to look for on resumes

I would prioritize candidates with these five areas of experience:

• Community Outreach / Resident Engagement – Experience conducting outreach activities and recruiting participants for community programs.
• Workforce Development / Employment Services – Experience helping unemployed or underserved individuals access job training, employment opportunities, and career services.

Requirements

• Excellent verbal, written and interpersonal communication skills.
• Commitment to excellent customer service and passion for serving NYCHA residents.
• Proficiency in MS Office and excellent data entry skills.
• Past related professional experience, in community outreach, pre-screening, employment and retention or case management for job training or job readiness programs.
• Ability to independently and as part of a team.

Tasks/ Duties

• Recruitment and outreach
• Stakeholder and employer engagement/communication
• Participant support, communication, employment assistance, and retention support
• Data entry, progress notes and outcome tracking and reporting