Workforce Development Specialist II (DWS #9717)

New Mexico Department of Justice; Albuquerque (NM); On-site; USD 26,000 - 37,000; Full time

Job summary

New Mexico Department of Workforce Solutions seeks a Workforce Development Specialist II to assist job seekers, match skills to jobs, and promote employment opportunities. The role emphasizes outreach at local events, career counseling, and preparing job seekers for interviews and placements.

Ideal candidates bring strong listening, communication, and organizational skills, with experience in customer service and MS Office.

Qualifications

• High school diploma or equiv.
• Two years in customer service or related fields.
• Experience in interviewing, case management and career development is preferred.

Responsibilities

• Match job seeker's skills with employer needs through development and counseling.
• Attend local events to increase job seeker traffic in AJC offices.
• Provide presentations and workshops for job seekers.
• Collaborate with business teams to identify vacancies and placements.

Skills

Interviewing

Case management

Career development

Customer service

MS Office

Education

High School Diploma or Equivalency

Tools

MS Office Suite

Job description

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Job Title Workforce Development Specialist II (DWS #9717)

For more Job Requirements & Classification Description:

• The New Mexico Department of Workforce Solutions Employment Services Division partners with Workforce Development boards and Workforce service providers to deliver Career Services in America's Job Centers Statewide.
• Interviews to be conducted within 10 days of the job closing.
• Due to the available budget allocated for this position, the hiring rate will not exceed $23.14 per hour.
• NMDWS does participate in E-Verify.

Why does the job exist?

To assist job seekers, find meaningful employment and assist employers in hiring qualified applicants.

How does it get done?

Matching job seeker's skills with employer's needs through job development, training, skill assessment, counseling services, interviewing, collaborating and networking. Attend local events to include: rapid hire events, resource fairs, school orientations, and any other community events to increase the job seeker traffic in the local AJC offices. Work with the business team to identify job vacancies and placement for the job seeker. Provide presentation and workshops for the job seeker.

Ideal Candidate

• Excellent listening, written and strong verbal communication skills.
• Ability to work independently as well as effective team member.
• Attention to detail and accuracy, strong work ethic and ability to prioritize multiple tasks and follow through in a timely manner.
• Proficiency in MS Office Suite as well as ability to learn software and database programs.
• Capability to work collaboratively with colleagues, and job seekers.
• Ability to embrace diversity and difficult personal circumstances in serving customers and colleagues of varied backgrounds and
• learning styles. Ability to be flexible and adapt to a changing environment.
• Experience in interviewing, case management, and career development.

High School diploma or Equivalency and two (2) years' experience in customer service, administrative support, human resources, recruitment, placement, selection, compensation, benefits administration, labor relations, occupational analysis, processing personnel transactions, or eligibility determination in a public and/or social welfare program. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.

Employment Requirements

• Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.
• Background check is required for this position.

Working Conditions

• Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Sitting and standing for long periods of time with repetitious hand movement, bending, pulling and reaching. Lifting up to 25 lbs.
• Travel will be required to include overnight stays throughout New Mexico.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.