Workforce Development Representative

Minnesota Department of Employment and Economic Development; Winona (MN); On-site; USD 55,000 - 79,000; Full time

Job summary

The Minnesota Department of Employment and Economic Development seeks a MFIP Case Manager to deliver employment and training services to MFIP participants in Winona County. You will provide assessment, career guidance, employment planning, and ongoing case management to help participants achieve meaningful, sustained employment.

Work closely with Winona County Health and Human Services, local training providers, CareerForce staff, and community partners to ensure coordinated support and timely

Qualifications

• One year of experience providing career guidance, vocational counseling, or job placement services with case management.
• Experience in customer service, relating to people at all levels with patience and tact.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams) and data management software.
• Ability to form and grow connections with community partners such as educational institutions and employers.

Responsibilities

• Provide employment and training services to MFIP participants.
• Deliver individualized assessment, career guidance, employment planning, and ongoing case management.
• Maintain accurate documentation in Workforce One.
• Collaborate with Winona County Health and Human Services, local training providers and CareerForce staff.

Skills

Customer service

MS Office

Community partnerships

Second language

Education

Bachelor's degree or higher in Social Work, Human Services, Counseling or related field

Tools

Data management software

Job description

Job Class: Workforce Development Representative

Agency: Department of Employment and Economic Development

• Job ID: 96305
• Location: Winona
• Telework Eligible: Yes, may be eligible for some telework
• Full/Part Time: Full-Time
• Regular/Temporary: Limited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 08/14/2026
• Closing Date: 08/24/2026
• Hiring Agency/Seniority Unit: Department of Employment and Economic Development / MAPE
• Division/Unit: Workforce Development
• Work Shift/Work Hours: Day Shift, 8:00AM - 4:30PM
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - Minnesota Association of Professional Employees / MAPE
• End Date: Up to ten (10) months
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: No
  
  

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position will be based out of the Winona CareerForce office.

The MFIP Case Manager provides comprehensive employment and training services to Minnesota Family Investment Program (MFIP) participants residing in Winona County. This position delivers individualized assessment, career guidance, employment planning, and ongoing case management to help participants overcome barriers and achieve meaningful, sustained employment. The Case Manager collaborates closely with Winona County Health and Human Services, local training providers.

CareerForce staff, and other community partners to ensure coordinated support and timely progress toward employment goals. Responsibilities include assessing participant needs, developing and updating employment plans, supporting job search and job retention activities, maintaining accurate documentation in Workforce One. The role also provides Career Lab assistance to general CareerForce customers and participates in professional development and program initiatives that support MFIP outcomes.

This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

This is a temporary unclassified appointment anticipated to last up to ten (10) months.

This posting may be used to fill multiple positions.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

One (1) year of experience providing career guidance, vocational counseling, or job placement services, as well as providing case management to clients.

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Experience in customer service, which includes the ability to relate to persons on all levels with patience, tact and understanding.
• Skill in software programs such as Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.) as well as proficiency with data management software.
• Ability to form and grow connections with community partners such as educational institutions, employers, and supportive services to assist career seekers in gaining employment.
  
  

Preferred Qualifications

• Bachelor's degree or higher in Social Work, Human Services, Counseling or other closely related field as determined by the agency.
• Knowledge of Minnesota's workforce programs, including work with public workforce development agencies and related nonprofit organizations.
• Communication and human relations skills sufficient to build rapport with clients and access needs.
• Experience tracking program participants, including case noting and maintaining documentation.
• Skill in communicating in a secondary language.
• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
  
  

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

• Criminal Background Check
• Employment Records Check (current and former State employees only)
• Employment Reference Check
• Conflict of Interest Review
• Driver’s License and Records Check
  
  

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.