Career Counselor (MFIP)

Goodwill-Easter Seals of Minnesota; Saint Paul (MN); Hybrid; USD 54,000 - 75,000; Full time

Benefits offered by this job

PTO

Health, dental, vision

Life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill‑Easter Seals Minnesota is hiring an MFIP Career Counselor in Minnesota to support participants through individualized career and case management. The role combines in-person and virtual services with occasional community travel.

You’ll document progress and coordinate with partners to ensure access to cash, food, healthcare and childcare assistance. The position emphasizes strong organization, communication, and confidentiality, with a flexible hybrid schedule and a focus on helping

Qualifications

• Requires strong organizational, verbal and written skills.
• Ability to meet deadlines and achieve required outcomes.
• Adaptive and open to change and flexibility within job.
• Effective decision-making skills.
• Experience managing a case load.
• Knowledge of data privacy requirements and confidentiality.
• Diversity awareness and comfort working with diverse families.
• Able to work in a team environment.
• Proficient in data entry into computer systems.

Responsibilities

• Provide individualized career and case management services to MFIP participants.
• Coordinate case management with partners and agencies for participant support.
• Complete and maintain documentation within timelines and policies.

Skills

Strong organizational

Verbal communication

Written communication

Meet deadlines

Case management

Privacy & confidentiality

Team player

MS Office

Valid driver's license

Education

Associate degree or Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

Position Summary:

The MFIP Career Counselor serves as an advocate for participants in the Minnesota Family Investment Program (MFIP), providing employment support to participants through ongoing individualized career and case management services. Each MFIP participant faces unique challenges and requires individualized solutions to support their career pathway. MFIP Career Counselors serve participants flexibly, including in person, virtual services, occasional travel to meet participants in the community, and maintaining contact through frequent outreach. MFIP Career Counselors complete and maintain essential documentation within established timelines and in accordance with applicable procedures, policies and requirements.

Day in the life

In a typical day, the Career Counselor...

• Individualized Career and Case Management Services: Provides employment and career advancement services to participants through ongoing case planning, individualized and personalized goal setting
• Case Management Coordination: Ensures comprehensive and optimal service delivery for all individuals by serving as a main contact and liaison for the individual and cooperating partners, persons or agencies. Coordinates with county partners regarding cash, food, health care and childcare assistance for participants.
• Documentation: MFIP Career Counselors complete essential documentation in areas such as fiscal information, an electronic case file, and case noting regarding participant needs, services provided, and participant progress. Maintains all individual program files in accordance with applicable procedures, policies and laws

Job Pay & Perks:

• Pay range: $25.87-$36.29hr
• This is a scheduled-hybrid role whose essential functions require work to be conducted at a physical location, which may include a GESMN or partner facility, at least two (2) days per week. The remaining days can be worked from the employee's home office or a designated community setting as directed by the manager.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, and an employee discount!

About you:

Required Knowledge & Skills

• Strong organizational, verbal and written skills
• Ability to meet deadlines and achieve required outcomes.
• Adaptive and open to change and flexibility within job.
• Effective decision-making skills.
• Experience successfully managing a case load.
• Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information.
• Interest and comfort working with individuals and families from diverse cultural, social and economic backgrounds.
• Ability to work in a team environment.
• Proficient in Microsoft Office Suite software and the ability to accurately enter data into computer based systems.
• Must have a valid driver's license, be at least 21 years of age, pass a motor vehicle record (MVR) check (no major violations, not more than two (2) minor violations, and not more than one (1) accident in the past three years), and carry automobile liability insurance coverage with a minimum of$100,000/$300,000/$100,000 limits or a combined single limit of $300,000.

Prior Experience & Education

• 1-3 years of relevant experience required
• Associate degree or bachelor's degree in a related field or a degree preferred

About Us:

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Licenses & Certifications

• Driver License (required)
• Car Insurance (required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.