Workforce Development Coordinator (Full-Time)

Halifax Community College; Weldon (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Halifax Community College seeks a Workforce Development Coordinator to partner with external clients, students, instructors, and departments to plan and staff continuing education offerings. The role ensures high-quality instructional programs, orders books and supplies, and runs the office professionally.

The position supports workforce development by creating and managing training programs tailored to clients' and partners' business needs, collaborating across college units and external

Qualifications

• Associate's degree in business or industry related field.
• Three years' experience working in business or industry.
• Proficient in Microsoft Office or Google G Suite, especially Outlook, Word, and Excel, or related.
• Attention to detail, excellent written and verbal communication skills, and organizational skills are a must.

Responsibilities

• Work with Business Developers and Workforce Development leadership to establish Continuing Education training programs.
• Develop and implement training programs throughout the year, based on business client and community needs; includes ideation, instructor sourcing, curriculum development, and materials procurement.
• Develop training proposals for clients and partners based on business needs.
• Provide information about programs, register students, schedule classes, and ensure classes run on schedule.
• Assist in marketing efforts for Workforce Development, including promoting programs online and in-person, creating marketing materials, and student outreach.
• Create program budgets with the Director and Business Developer, and forecast and track expenses.
• Prepare and analyze status reports and assessments.
• Interface directly with clients, partners, students, and the public.
• Respond promptly to client and partner concerns and ensure high-quality customer service.
• Be the primary contact for instructors.

Skills

Attention to detail

Communication skills

Organizational skills

Multi-project management

Education

Associate's degree in business or industry related field

Bachelor's degree in business or industry related field

Tools

Microsoft Office

Google G Suite

Job description

Description

The Workforce Development Coordinator interfaces with external clients and partners, students, instructors, and other College departments to ensure that classes are scheduled and staffed, instructional offerings are of the highest standard, books, and supplies are ordered, and the office is run professionally. The position supports the School's workforce development efforts by creating and managing training programs and other related continuing education programs based on clients' and partners' business needs.

Description

The Workforce Development Coordinator interfaces with external clients and partners, students, instructors, and other College departments to ensure that classes are scheduled and staffed, instructional offerings are of the highest standard, books, and supplies are ordered, and the office is run professionally. The position supports the School's workforce development efforts by creating and managing training programs and other related continuing education programs based on clients' and partners' business needs.

Examples of Duties

• Work with Business Developers and Workforce Development leadership to establish Continuing Education training programs.
• Develop and implement training programs throughout the year, based on business client and community needs. This includes program ideation, instructor sourcing, assistance with curriculum development, and researching and acquiring teaching materials.
• Develop training proposals for clients and partners based on business needs.
• Provide information about programs, register students, schedule classes, and ensure classes run on schedule.
• Assist in marketing efforts for Workforce Development. This includes promoting programs online and in-person, developing marketing materials for courses, and student outreach.
• Work with the Director and Business Developer to create program budgets, and to forecast and track individual project expenses.
• Participate in the preparation and analysis of status reports and assessments.
• Interface directly with clients, partners, students, and the general public.
• Provide speedy response to all client and partner concerns and complaints.
• Ensure a superior level of quality customer service to both internal and external clients and partners.
• Primary point of contact for instructors.
• Confirm payroll hours for part-time instructors teaching or writing curriculum for training courses.
• Ensure integrity of the course evaluation process; support the director as needed to meet with instructors to review course evaluations.
• Maintain effective communications with other college departments with respect to scheduling classes, food and beverage needs, audiovisual requirements, etc.
• Ability to work a flexible schedule, where needed, to ensure appropriate coverage of Continuing Education and Workforce Development.
• Ability to interact effectively with various HCC departments and represent the College with external clients and partners.
• Perform related duties as delegated or assigned by the Vice President of Continuing Education and Workforce Development and the President.

Minimum/Required Qualifications

Minimum Qualifications

• Associate's degree in business or industry related field.
• Demonstrated experience working with multiple projects, case management, or other related experience.
• Three years' experience working in business or industry
• Proficient in Microsoft Office or Google G Suite, especially Outlook, Word, and Excel, or related

Google G Suite products

• Attention to detail, excellent written and verbal communication skills, and organizational skills are a must.

Preferred Qualifications

• Bachelor's degree in business or industry related field.
• Ability to interact effectively with various Halifax Community College departments and represent the College with external clients and partners.
• Demonstrated ability to interact with a culturally diverse population and to effectively and respectfully function and communicate within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.