Workforce Consultant (Employment Coach) - WorkLink/Clemson

State of South Carolina; Clemson (SC); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation and sick leave

Telecommuting options (where available

Flexible work schedules

Job summary

The State of South Carolina is seeking a Workforce Consultant to serve in the Employment Services division within the SC Works system. You will perform customer-focused case management, guide career planning, and help jobseekers and employers access DEW programs across SC Works Centers.

The role requires travel to Anderson, Oconee, and Pickens counties and may involve evening or weekend work. A bachelor’s degree or four years of related experience is required, with additional credentials in

Qualifications

• Bachelor's degree in a field related to counseling, human services, or similar preferred.
• Alternatively, a high school diploma with four+ years of client-centered case management or related experience.
• Experience in career development, job search assistance, or employment services is desirable.

Responsibilities

• Conduct needs assessments and assist in developing Individualized Employment Plans.
• Provide career counseling, work search activities, and skill advancement information.
• Assist with ES programs like Wagner-Peyser, TAA, MSFW, and Veterans Services Program.
• Greet customers, perform initial assessments, and refer them to appropriate programs.
• Provide workforce services operated by DEW in SC Works Centers.
• Support Resource Room duties and client services for jobseekers and employers.
• Refer work-ready clients to Business Consultants and run applicant searches.

Skills

Customer service

Counseling

Case management

Education

Bachelor's degree

High school diploma + 4 years experience in related field

Job description

About Us Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one of the best in the country for doing business. Just last year, South Carolina announced more than 8,000 new jobs and $9.12 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.

Job Description Do you enjoy engaging with individuals and helping the find a good job? Our Workforce Consultant serves within the Employment Services (ES) division. ES programs improve the functioning of the labor market by bringing together individuals who are seeking employment and employers who are seeking workers. The SC Works system provides jobseekers with career guidance, job referrals, assessments, and résumé assistance. Free tools to assist employers include posting job openings, recruiting and screening candidates, and reviewing job market trends. South Carolina’s 12 local workforce development boards administer the SC Works Centers throughout the state.

The Workforce Consultant is in the Employment Services division in the WorkLink Region. The role performs customer focused case management and career planning to identify barriers to employment and develop solutions for clients. The consultant will conduct needs assessments, assist with the development of individual employment plans, provide focused services, and educate individuals regarding DEW programs, policies, and services. This role will also provide assistance with all services as needed within an SC Works Center.

This position requires scheduled travel to the following counties: Anderson, Oconee, and Pickens

Key Responsibilities

• Conduct needs assessments and assist in developing Individualized Employment Plans.
• Provide career counseling, work search activities, and skill advancement information.
• Assist with ES programs like Wagner-Peyser, TAA, MSFW, and Veteran Services Program.
• Greets customers, performs initial assessments, and refers them to appropriate programs.
• Provide workforce services operated by DEW in SC Works Centers.
• Provide ongoing support with Resource Room duties.
• Refer work ready clients to Business Consultants and runs applicant searches.

If you’re ready to take on this challenge and help support South Carolina’s workforce system, please apply. We look forward to hearing from you!

Minimum And Additional Requirements

Education and Experience

Bachelor's degree and experience in career counseling or related case management.; OR a high school diploma with a minimum of four years of experience in client centered case management, counseling, or a related field.

Additional Requirements Will perform case management, Resource room assistance, Client services to both jobseekers and employers and Outreach as outlined in Region Plan. Position may also require periodic overnight travel and evening/weekend work. Holder will also be required to drive routinely as part of their job. Employee may be required to perform additional duties, as necessary.

Additional Comments

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01 What is your highest level of education?

• Less than a twelfth grade education
• High school diploma or equivalent
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher

02 Which option best describes your experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field?

• Less than two years
• Two to less than four years
• Four years or more

03 Are you a veteran?

• Yes
• No

04 If yes, which branch of service? If no, enter "N/A".

05 Have you ever been employed by the State of South Carolina?

• Yes
• No

06 If yes, when and what agency/agencies? If no, enter "N/A"

07 At SCDEW, a previous criminal offense or involuntary termination from prior employment are not automatic disqualifiers from employment. The agency takes the totality of a person\'s work history and background into consideration when making job offers. However, we do expect that individuals provide truthful and complete answers during the application process. Any misrepresentation could result in withdrawal of a pending job offer or termination of employment if selected for hire. By checking "yes" I am certifying that the work history listed on my application is accurate and that I have disclosed all involuntary terminations and any prior criminal convictions (excluding convictions occurring as a minor) regardless of age of offense.

08 How did you hear about this position with SC DEW?

• Indeed.com
• LinkedIn
• Facebook
• Twitter
• SC State Jobs Website - careers.sc.gov
• NASWA Job Board
• SC Works Center Referral
• SC DEW Current or Former Employee
• SC DEW Recruitment Communication or DEW Recruiter
• Other

09 If "Other" selected, please specify.

10 This position requires scheduled travel to the following counties: Anderson, Oconee, and Pickens. Are you able to commit to travel as needed?

• Yes
• No

11 Please provide the names, phone numbers, email addresses, and job titles of at least two (2) professional references that we may contact regarding your qualifications and experience. By providing this information, you consent to SC DEW contacting these individuals should you be selected for the position.

12 The hiring salary range for this position is $45,300 - $54,000 per year. Are you willing to accept a position within this salary range?

• Yes
• No
• Required Question