WORKFORCE CONSULTANT-Caldwell

IdahoPTV; Caldwell (ID); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Paid holidays

Life insurance

Retirement plans (PERSI)

Job summary

The Idaho Department of Labor in Caldwell is seeking a full-time Workforce Consultant to connect jobseekers with employment and training opportunities through education, career pathways and engagement with the business community.

This role is not eligible for telework. Preference may be given to bilingual applicants, but it is not required. Applicants must be authorized to work in the United States; sponsorship is not provided. A background check is required.

Qualifications

• Experience conducting interviews and documenting information.
• Experience assisting emotional, difficult or confrontational people from diverse backgrounds.
• Experience determining and explaining eligibility for programs and services.
• Experience preparing professional written communication, letters or emails.
• Experience using computer applications, including Microsoft Office Suite.

Responsibilities

• Conduct outreach and assist jobseekers with employment opportunities.
• Draft and post quality job listings and coordinate placements.
• Coordinate referrals, assessments and participant selections.
• Provide coaching on career opportunities and pathways.
• Monitor contracts to ensure compliance with agreements and performance goals.

Skills

Interviewing skills

Empathy / customer service

Eligibility determination

Written communication

Microsoft Office

Tools

Microsoft Office

Job description

USA:ID:Caldwell | Career Exploration | Full Time

21.25 - 21.25 USD per hour

Description

State of Idaho Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The mission of the Idaho Department of Labor is to support individuals through career transitions, determine benefit eligibility, connect employers with workers and oversee tax and labor law compliance.

The Idaho Department of Labor has an exciting opportunity for a full-timeWorkforce Consultant to join us in the Caldwell office. This position will involve using collaborative partnerships to provide employment or training opportunities for individuals through access to education, career pathways and engagement with the business community.

This position is not eligible for telework.

Preference may be given to bilingual applicants but is not a requirement of this position.

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

The applicant selected for this position will be required to pass a criminal history background check.

The Workforce Consultant works with individuals to access opportunities for employment, and works effectively with individuals and families under stress, difficult circumstances and from diverse backgrounds. This position provides various services in employment and training programs, including employer and job-seeker services such as recruiting, placement, retention and case management, as listed below.

Employment Services:

• Perform intensive outreach efforts to farmworkers, including visiting workers in the fields, and in places where they gather.
• Drafts and reviews quality job listings.
• Contacts employers to develop job and training opportunities.
• Prepares and conducts job search and interview sessions for candidates.
• Uses internal and external systems to assist customers.
• Contacts employers to identify job openings and secure placements.
• Seeks out, screens and interviews candidates to fill a particular position.
• Collaborates with other local office staff to develop recruiting plans to fill high demand and high pay positions.
• Uses internal systems, social media and other means to find and place qualified jobseekers to meet employer demands.

Workforce Innovation and Opportunity Act Case Management:

• Coordinates program referrals, assessments and participant selections.
• Utilizes the case management process to determine and provide the appropriate level of service required for customers through initial assessment, on-going assessment, planning, intervention and follow-up;.
• Provides coaching on career opportunities and pathways.
• Negotiates and manages on-the-job training, classroom training and work experience contracts.
• Monitors progress of contract to assure conformity with agreement on the part of each partner.
• Monitors participant enrollments, placements, obligations, expenditures and retention to ensure compliance with allocation restraints and performance goals.

Minimum Qualifications:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.

• Experience conducting interviews and documenting information. Typically requires one year of experience OR six months of work experience conducting interviews and documenting information AND six credit hours of college coursework in which effective use of communications skills was clearly emphasized.
• Experience assisting emotional, difficult or confrontational people and individuals from varying socio/economic/cultural background s. Typically requires one year of work experience assisting emotional, difficult or confrontational people.
• Experience determining and explaining eligibility or qualifications for programs and services . Typically requires at least six months of work experience determining eligibility or qualifications for programs and services.
• Experience preparing professional written communication. Typically requires six months of work experience preparing professional written communication, including the creation of letters and other correspondence OR six credit hours college coursework in related field.
• Experience using computer applications. Typically requires six months of experience using computer applications, including experience using Microsoft Office Suite.

Preferred Qualification:

• Ability to speak Spanish and English fluently. Although this is preferred, it is not a requirement for this position.

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• One of the top 5 retirement systems in the Nation ( PERSI ) that offers a defined lifetime benefit at retirement
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• 11 paid holidaysPaid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Life insurance for self, spouse, and children

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.