Workforce & Benefits Navigator

Association of Village Council Presidents; Alaska; On-site; USD 45,000 - 65,000; Full time

Job summary

Association of Village Council Presidents seeks a Workforce & Benefits Navigator to help Tribal members access AVCP benefits and workforce development services, and to assist with TANF, 477, and GA programs. The role entails data collection, reporting, and coordinating with Bethel-based staff to move clients toward self-sufficiency.

The ideal candidate must be highly organized, capable of navigating cross-cultural settings in the Yukon Kuskokwim Delta, and able to facilitate meetings with

Qualifications

• Strong computer skills and data handling ability.
• Excellent written and oral communication skills.
• Bilingual Yup’ik/English preferred.
• High level administrative skills required.

Responsibilities

• Work one on one with TANF, 477 and GA clients and their families to develop Family Self Sufficiency Plans.
• Assist clients with achieving GED skill levels and exploring training or scholarships.
• Complete Monthly Activity Data (MAD) reports with client information and status changes.
• Coordinate with Benefits Technicians to ensure TANF eligibility status is current.
• Conduct 6-month and yearly reviews of case management progress and eligibility.
• Enter data into Ritetrack or share via Teams to the supervisor in Bethel.
• Help new clients navigate available benefit services.
• Assist Bethel eligibility technicians with client interviews and document gathering.
• Notify clients of education, employment, and training opportunities as they arise.
• Manage day-to-day operations of the Workforce Development Office; maintain organized office environment.

Skills

Computer skills

Communication skills

Administrative skills

Bilingual Yup’ik/English

Education

High school diploma

Associate degree or equivalent

Job description

SUMMARY

The Workforce & Benefits Navigators assist all Tribal members to identify the AVCP benefits and workforce development services they may be eligible for and assist them in the application process. In accordance with Federal and State rules, regulations, and guidelines governing the Temporary Assistance for Needy Families (TANF), 477, General Assistance and Vocational Rehabilitation funding, provide case management services to TANF, 477, and GA clients. This work includes interviewing, conducting Family Self Sufficiency planning, gathering monthly activity data, and working with clients to alleviate barriers to employment such as obtaining a GED, identify workforce development training and scholarship opportunities, resume building and a host of other support services. The W & B Navigator operates the Workforce Development Office and works closely with all TANF, 477, and GA clients, local tribal councils and other entities within the region to pursue workforce development in AVCPs Workforce Development Offices. Person must be very organized, understand the culture of the Yukon Kuskokwim Delta and able to facilitate meetings with administration of various stakeholders, gather and summarize large amounts of data and prepare meaningful reports to the stakeholders.

PERFORMANCE RESPONSIBILITIES

Include the following. Other duties as assigned.

• Work one on one with TANF, 477 and GA clients and their families to develop Family Self Sufficiency Plans
• Assist TANF, 477, and GA clients with the case management objectives in their plans by helping them achieve GED skill levels, reduce employment barriers, apply for training or educational opportunities, locate scholarships and any other tools necessary to become self-sufficient.
• Completes Monthly Activity Data (MAD) reports that includes case record information related to client information, attendance and status change.
• Works closely with Benefits Technicians to ensure TANF families eligibility status is current.
• Conduct 6 month and yearly reviews of TANF, 477 and GA clients’ case management progress and eligibility with the Benefits Technician.
• Enter all necessary information into the Ritetrack system or through Teams to the supervisor in Bethel.
• Help all new clients navigate available benefit services.
• Assist Bethel eligibility technicians with client interviews, conducting assessments including the SDM, and assisting clients in obtaining necessary documents.
• Notifies clients of all education, employment, and training opportunities as they become available.
• Manage the day to day operations of the Workforce Development Office and provide a well organized smooth functioning office environment so clients can take full advantage of the benefits and services available.
• Maintain regular communication with Bethel-based supervisor including weekly meetings to report and update on work activities and projects.
• Keep up to date on department initiatives, and with other job center staff in the region to maintain consistency throughout the department.
• Compile and provide necessary data.
• Notify the tribes, tribal organizations, and other entities within their unit of work about workforce development opportunities.
• Attend bi-annual meetings of the local Tribal Councils to provide up to date reports on the Workforce Development Office.
• Work with high school students in the local school with career planning, applications and scholarships. Organize workshops in basic computer, resume and interview skills.
• Travel occasionally to other villages to assist and establish a network of resources and partners in support of workforce development.
• Supports all clients in a positive and confidential manner to become self-sufficient, conducting necessary interviews and assessments, referrals, collecting monthly data and reports.
• Maintains strict confidentiality in all client correspondence and community service work site agreements.

Requirements

QUALIFICATIONS

The individual must be able to perform each essential duty satisfactorily. Must have strong computer skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong written and oral presentation skills. Bilingual Yup’ik/English preferred and strongly desired. High level administrative skills are required.

EDUCATION AND EXPERIENCE

High school diploma required, Associates degree or equivalent from an accredited two-year college or technical school preferred. One (1 to 5) years of relevant work experience and training will be considered. Ability to work and live in a rural cross-cultural environment is required.