Workforce and Volunteer Coordinator

Florence County SC; Florence (SC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

South Carolina Retirement System

Annual Leave

Sick Leave

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Long-Term Disability

Life Insurance

Job summary

Florence County SC is seeking a Workforce and Volunteer Coordinator to manage and develop the department’s volunteer firefighters and auxiliary members, while supporting workforce planning for career staff. The role ensures a well-trained, engaged volunteer workforce that complements operations and community programs.

The coordinator will recruit volunteers, develop policies, coordinate training, and organize engagement activities, serving as the primary contact for volunteer-related inquiries.

Qualifications

• Five years of increasingly responsible firefighting experience.
• Experience in volunteer management, workforce development, HR, or related field.
• Strong communication, interpersonal, and organizational skills.
• Ability to work collaboratively with paid staff, volunteers, and command personnel.
• High School Diploma or GED.

Responsibilities

• Recruit, screen, and onboard volunteer firefighters and program participants.
• Develop and maintain volunteer policies and performance standards.
• Support workforce planning for career staff through staffing assessments and training coordination.
• Coordinate with Training Division to ensure required training and certifications.
• Plan volunteer engagement activities and recognition events.

Skills

Firefighting experience

Volunteer management

Communication

Collaboration

Interpersonal skills

Education

High School Diploma or GED

Job description

Job Description

The Workforce and Volunteer Coordinator manages, develops, and supports the department’s volunteer firefighters and auxiliary members while assisting with workforce planning for career staff. This role ensures the department maintains a strong, well‑trained, and fully engaged volunteer workforce that complements career operations, supports community programs, and enhances emergency response capabilities.

Essential Functions

• Recruit, screen, and onboard volunteer firefighters, support personnel, and program participants.
• Develop and maintain volunteer policies, procedures, and performance standards in alignment with department goals.
• Support career workforce planning, including staffing assessments, training coordination, and retention strategies.
• Work with the Training Division to ensure volunteers receive required training, certifications, and continuing education.
• Plan, organize, and execute volunteer engagement activities, recognition events, and retention initiatives.
• Serve as the primary point of contact for volunteer-related inquiries, concerns, and administrative needs.
• Assist with public education programs, community events, and recruitment campaigns.
• Occasional evening or weekend hours are required for volunteer activities, recruitment events, and department functions.
• Collaborate with command staff on strategic staffing needs, departmental planning, and community outreach efforts.
• Maintain accurate records of volunteer activity, compliance, and personnel information.

Non-Essential Functions

• Assist with special projects for Fire and Life Safety Initiatives.
• Perform all other related duties as required by the Fire Chief.

Qualifications: Education and Work Experience

• Five (5) years of increasingly responsible experience in firefighting
• Experience in volunteer management, workforce development, human resources, or related field
• Strong communication, interpersonal, and organizational skills.
• Ability to work collaboratively with paid staff, volunteers, and command personnel.
• High School Diploma or GED

Certifications

• Valid S.C. Class D driver’s license
• Medical First Responder
• NFPA Firefighter II (IFSAC/ProBoard)

Preferred

• Associate’s degree Valid S.C. Class E driver’s license or CDL
• Valid S.C. Class E driver’s license or CDL

MUST BE WILLING TO WORK FLEXIBLE HOURS

Physical Requirements

The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Frequently required to perform basic physical activities and communicate effectively to carry out essential duties.
• Must frequently lift and/or move objects up to 50 pounds and occasionally lift and/or move more than 165 pounds in certain situations.
• Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, and push, pull, or otherwise move objects.
• Performs firefighting duties to include entering immediately dangerous to life and health environments while wearing a self-contained breathing apparatus to perform fire control, search/rescue, and other firefighting duties.
• Performs various technical rescue operations, deals with hazardous materials incidents, and performs patient care.
• Completion of an annual Firefighter’s Physical.
• Correctable vision sufficient to read monitors, labels, and drive safely.

Company Description

Vision

Florence County strives to be an exceptional place to live, work, and visit by enhancing the quality of life for our employees and those who call the County home, by encouraging innovation and economic opportunities, and by fostering trust and integrity in the County.

Mission

Florence County will provide high-quality public services, plan for the needs of our citizens, and promote a safe, healthy, and thriving community for all.

Benefits

• South Carolina Retirement System
• Annual Leave
• Sick Leave
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Health Savings Accounti>"