Workforce and Volunteer Coordinator

Cityofml

Florence (SC)

On-site

USD 42,000 - 62,000

Full time

7 days ago

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Benefits offered by this job

South Carolina Retirement System

Annual Leave

Sick Leave

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Long-Term Disability

Life Insurance

Health Savings Account

Tuition Reimbursement Program

South Carolina Deferred Compensation

Job summary

Florence County seeks a Workforce and Volunteer Coordinator to manage its volunteer firefighters and auxiliary members, ensuring a well-trained and engaged volunteer workforce that complements career operations and supports community programs.

The role involves recruiting, onboarding, onboarding volunteers, policy development, training coordination, and collaboration with command staff to address staffing and outreach needs; occasional evenings/weekends are required.

Qualifications

Five (5) years of increasingly responsible experience in firefighting.
Experience in volunteer management, workforce development, human resources, or related field.
Strong communication, interpersonal, and organizational skills.
Ability to work collaboratively with paid staff, volunteers, and command personnel.
High School Diploma or GED

Responsibilities

Recruit, screen, and onboard volunteer firefighters, support personnel, and program participants.
Develop and maintain volunteer policies, procedures, and performance standards in alignment with department goals.
Support career workforce planning, including staffing assessments, training coordination, and retention strategies.
Work with the Training Division to ensure volunteers receive required training, certifications, and continuing education.
Plan, organize, and execute volunteer engagement activities, recognition events, and retention initiatives.
Serve as the primary point of contact for volunteer-related inquiries, concerns, and administrative needs.
Assist with public education programs, community events, and recruitment campaigns.
Occasional evening or weekend hours are required for volunteer activities, recruitment events, and department functions.
Collaborate with command staff on strategic staffing needs, departmental planning, and community outreach efforts.
Maintain accurate records of volunteer activity, compliance, and personnel information.

Skills

Communication

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Associate’s degree (preferred)

Tools

SC Class D driver’s license

Medical First Responder

NFPA Firefighter II (IFSAC/ProBoard)

SC Class E license or CDL (preferred)

Job description

Job Description

The Workforce and Volunteer Coordinator manages, develops, and supports the department’s volunteer firefighters and auxiliary members while assisting with workforce planning for career staff. This role ensures the department maintains a strong, well‑trained, and fully engaged volunteer workforce that complements career operations, supports community programs, and enhances emergency response capabilities.

Essential Functions:

Recruit, screen, and onboard volunteer firefighters, support personnel, and program participants.
Develop and maintain volunteer policies, procedures, and performance standards in alignment with department goals.
Support career workforce planning, including staffing assessments, training coordination, and retention strategies.
Work with the Training Division to ensure volunteers receive required training, certifications, and continuing education.
Plan, organize, and execute volunteer engagement activities, recognition events, and retention initiatives.
Serve as the primary point of contact for volunteer-related inquiries, concerns, and administrative needs.
Assist with public education programs, community events, and recruitment campaigns.
Occasional evening or weekend hours are required for volunteer activities, recruitment events, and department functions.
Collaborate with command staff on strategic staffing needs, departmental planning, and community outreach efforts.
Maintain accurate records of volunteer activity, compliance, and personnel information.

Non-Essential Functions:

Assist with special projects for Fire and Life Safety Initiatives.
Perform all other related duties as required by the Fire Chief.

Qualifications: Education and Work Experience

Five (5) years of increasingly responsible experience in firefighting
Experience in volunteer management, workforce development, human resources, or related field
Strong communication, interpersonal, and organizational skills.
Ability to work collaboratively with paid staff, volunteers, and command personnel.
High School Diploma or GED

Certifications:

Valid S.C. Class D driver’s license
Medical First Responder
NFPA Firefighter II (IFSAC/ProBoard)

Preferred:

Associate’s degree Valid S.C. Class E driver’s license or CDL
Valid S.C. Class E driver’s license or CDL

MUST BE WILLING TO WORK FLEXIBLE HOURS

Physical Requirements:

Frequently required to perform basic physical activities and communicate effectively to carry out essential duties.
Must frequently lift and/or move objects up to 50 pounds and occasionally lift and/or move more than 165 pounds in certain situations.
Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, and push, pull, or otherwise move objects.
Performs firefighting duties to include entering immediately dangerous to life and health environments while wearing a self-contained breathing apparatus to perform fire control, search/rescue, and other firefighting duties.
Performs various technical rescue operations, deals with hazardous materials incidents, and performs patient care.
Completion of an annual Firefighter’s Physical.
Correctable vision sufficient to read monitors, labels, and drive safely.

Company Description

Vision

Florence County strives to be an exceptional place to live, work, and visit by enhancing the quality of life for our employees and those who call the County home, by encouraging innovation and economic opportunities, and by fostering trust and integrity in the County.

Mission

Florence County will provide high-quality public services, plan for the needs of our citizens, and promote a safe, healthy, and thriving community for all.

Benefits