Workflow Coordinator, Business Services

Walmart; Bentonville (AR); On-site; USD 29,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Live Better U education benefits

Job summary

Walmart is seeking a Workflow Coordinator in Bentonville, AR to analyze reports, monitor HR processes, and implement data-driven solutions. The role supports internal and external stakeholders, provides technical support, and coordinates equipment and system requests while safeguarding data security and compliance.

The Enterprise Business Services team partners to drive process improvements, ensure policy adherence, and deliver insights that back Walmart’s standards of integrity and ethics in

Qualifications

• Experience in workflow management and process improvement.
• Strong data interpretation and analytical skills.
• Knowledge of regulatory compliance requirements.
• Excellent communication with stakeholders.
• Proficiency in Microsoft Office and document production.
• Customer service and technical support experience.
• Experience coordinating equipment, software, and network requests.

Responsibilities

• Coordinate workflow processes to ensure compliance with applicable laws, regulations, and company policies.
• Analyze and interpret data to support business strategies and recommend improvements aligned with objectives.
• Provide customer service by managing correspondence, resolving benefits inquiries, and supporting technical issues.
• Facilitate equipment, software, and network requests, collaborating with vendors and monitoring system maintenance.
• Maintain security access protocols, including data backup and remote user validation.
• Develop and deliver training materials to educate associates and support business solutions.
• Build strong partnerships with stakeholders to identify needs and implement effective processes.

Skills

Workflow management

Process improvement

Data analysis

Regulatory compliance

Communication

Microsoft Office

Technical support

Tools

Microsoft Office

Job description

Position Summary...

What you'll do...

Role summary: The Workflow Coordinator, Business Services, plays a vital role in supporting compliance with applicable laws, regulations, and company policies by analyzing reports and monitoring human resource processes. This position facilitates effective communication with internal and external stakeholders, provides technical support, and coordinates equipment and system requests. The role involves developing and implementing business solutions through data analysis and process improvement, ensuring confidentiality, and maintaining security access. The coordinator fosters strong partnerships, supports continuous improvement initiatives, and upholds company standards of integrity and ethics to drive operational excellence and customer-focused results.

About the team: The Enterprise Business Services team supports business operations through data analysis, regulatory compliance, and effective communication. Collaborating with management and partners, the team drives process improvements, enforces policy adherence, and executes key initiatives. Members provide administrative support, conduct quality control, and facilitate training to maintain high standards. Upholding integrity, accountability, and continuous improvement, the team delivers accurate insights and supports compliance efforts. This professional environment encourages collaboration and growth, enabling the achievement of business objectives aligned with Walmart’s standards.

What you'll do:

• Coordinate workflow processes to ensure compliance with applicable laws, regulations, and company policies.
• Analyze and interpret data to support business strategies and recommend improvements aligned with objectives.
• Provide customer service by managing correspondence, resolving benefits inquiries, and supporting technical issues.
• Facilitate equipment, software, and network requests, collaborating with vendors and monitoring system maintenance.
• Maintain security access protocols, including data backup and remote user validation.
• Develop and deliver training materials to educate associates and support business solutions.
• Build strong partnerships with stakeholders to identify needs and implement effective processes.

What you'll bring:

• Proven experience in workflow management and process improvement within a business services environment.
• Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.
• Knowledge of regulatory compliance requirements and the ability to support adherence to local, state, and federal laws.
• Excellent communication skills to effectively collaborate with internal and external stakeholders.
• Proficiency in Microsoft Office and document production to support reporting and training materials.
• Demonstrated ability to provide customer service and technical support in complex operational settings.
• Experience coordinating equipment, software, and network requests to ensure seamless business operations.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

The hourly wage range for this position is $21.00 - $40.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Benefits management, customer service, benefits administration, healthcare regulatory compliance, or related area., Finance/Accounting, Information Systems, Payroll, Using basic functionality of Microsoft OfficeAssociates: Accounting, Associates: Finance, Associates: Information Technology, Associates: Mathematics

Primary Location...

2914 Se I St, Bentonville, AR 72712-3148, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.