(USA) Senior Analyst, Business Support

Walmart; Bentonville (AR); On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Medical, vision, dental

401(k) & stock purchase

PTO & leave

Job summary

Walmart seeks a Senior Analyst, Business Support to enhance operations by analyzing processes, identifying improvement opportunities, and supporting strategic initiatives. You will troubleshoot issues, evaluate performance metrics, and partner with cross-functional teams to drive initiatives and ensure effective execution.

You will build strong stakeholder relationships, provide data-driven insights, and advocate for best practices that improve customer experience, compliance, and growth.

Qualifications

• Bachelor’s degree in Business Management, Logistics, Computer Science, or related field.
• Or 2 years’ experience in operations, retail, project management, or related area.
• Strong analytical and problem-solving skills with data-driven decision support.

Responsibilities

• Serve as a client-facing support partner, managing complex cases from intake through resolution.
• Collaborate with cross-functional teams to investigate issues and drive continuous improvement.
• Analyze and report business metrics, identify trends, and recommend improvements.
• Build strong partnerships with stakeholders to implement effective solutions.
• Provide guidance on best practices and support continuous improvement across teams.

Skills

Client-facing support

Data analysis

Root cause analysis

Stakeholder management

Process improvement

Troubleshooting

Communication

Education

Business Management

Logistics

Computer Science

Job description

Position Summary

What you’ll do

Role summary:
TheSeniorAnalyst,BusinessSupportplaysacriticalroleinenhancingbusinessoperationsbyanalyzingprocesses,identifyingimprovementopportunities,andsupportingstrategicinitiatives.Thispositioninvolvestroubleshootingissues,evaluatingperformancemetrics,andcollaboratingwithcross-functionalteamstoensureeffectiveexecutionofprojectsandbusinessplans.Therolerequiresstronganalyticalskillstoreporttrends,recommendsolutions,andsupportdecision-making.TheSeniorAnalystalsofosterspartnershipswithstakeholderstodrivecontinuousimprovement,maintaincompliance,andupholdcompanyvalueswhilecontributingtooperationalexcellenceandsustainablegrowth.
About the team:
TheDataVenturesteamatWalmartdrivesthetransformationofdataintoactionablebusinesssolutionsthatempowermerchantsandsuppliers.FocusedondeliveringscalableB2Bdataproducts,theteamcollaboratesacrossfunctionstoenhancedecision-makingandoperationalefficiency.Memberscontributetostrategicinitiativesbyanalyzingprocesses,identifyingimprovementopportunities,andsupportingprojectexecution.Thisteamvaluesintegrity,continuousimprovement,andstrongpartnershipstoupholdWalmart’scommitmenttoservingmillionsofcustomers.Joiningthisgroupoffersachancetoimpactahigh-growthbusinesswithinagloballeaderbyapplyingexpertiseinbusinessprocessmappingandanalysis.
What you’ll do:

• Serveasaclient-facingsupportpartner,managingcomplexcasesfromintakethroughresolutionwhileensuringdataaccuracy,consistency,andintegrityacrossallproducts.Collaboratewithcross-functionalteamstoinvestigateissues,identifyrootcauses,implementcorrectiveactions,anddrivecontinuousimprovementsthatenhancethecustomerexperience.
• Identifyandtroubleshootbusinessprocessissues,distinguishingthoserequiringinternalresolutionfromthoseneedingexternalescalation.
• Analyzeandreportbusinessmetrics,identifyingtrendsandrecommendingimprovementstoenhanceperformanceanddecision-making.
• Buildandmaintainstrongpartnershipswithstakeholderstoimplementeffectivebusinesssolutionsalignedwithorganizationalgoals.
• Provideguidanceonbestpracticesandsupportcontinuousimprovementeffortsacrossteams.

What you’ll bring:

• Strongknowledgeofretailoperations,replenishmentprocesses,inventorymanagement,andkeydriversimpactingsales,in-stocklevels,andoperationalperformance.
• Provenabilitytoanalyzeretailmetrics,developreportingsolutions,identifytrends,andprovideactionablerecommendationsthatdrivebusinessresults.
• Experiencesupportingreplenishment,forecasting,inventoryhealth,servicelevels,andoperationalexecutionthroughdata-driveninsights.
• Skilledinrootcauseanalysis,processimprovement,andresolvingcomplexoperationalchallenges.
• Effectivecommunicationandstakeholdermanagementskillswiththeabilitytoinfluencedecisions.
• Commitmenttoaccuracy,accountability,continuousimprovement,andbuildingstrongcross-functionalpartnerships.
  At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
  For information about benefits and eligibility, see One.Walmart.
  The annual salary range for this position is $50,000.00 - $95,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Management, Logistics, Computer Science, or related field OR 2 years’ experience in operations, retail, project management, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart

Masters: Business Administration

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.