Workflow Automation Engineer

Kennesaw State University; Kennesaw (GA); On-site; USD 95,000 - 130,000; Full time

Job summary

Kennesaw State University is seeking a Workflow Automation Engineer to lead end-to-end automation initiatives across campus systems. You will analyze, design, develop, test, deploy, and maintain automated processes to improve operational efficiency and user experience.

The role emphasizes building workflows via low-code/no-code platforms, managing data flows, and ensuring platform stability and security. Collaborating with diverse campus stakeholders, you will implement scalable automation

Qualifications

• Bachelor's degree from an accredited institution of higher education.
• Five (5) years of relevant IT experience.
• Experience with low-code/no-code automation platforms and IPaaS/RPA tools.

Responsibilities

• Develop workflow and integration automation solutions from analysis through maintenance.
• Design, build, and enhance workflows, data flows, and business rules.
• Ensure stability, availability, and security of automation platforms and applications.
• Perform routine admin tasks including user management and environment monitoring.
• Collaborate with units to understand automation needs and implement solutions.
• Participate in project planning, execution, and delivery activities.
• Document workflow diagrams, data flows, and runbooks; keep stakeholders informed.
• Translate business requirements into technical specifications for automation.

Skills

Interpersonal skills

Communication

Teamwork

Problem solving

Project management

Education

Bachelor's degree

Advanced degree

Tools

Boomi

Mulesoft

UIPath

Decisions

Power Automate

Job description

Workflow Automation Engineer

Job ID: 303695

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives throughacademic excellence, innovative research, strong communitypartnerships and economic opportunity? Kennesaw State University isone of the 50 largest public institutions in the country. Withgrowing enrollment and global reach, we continue to expand ourinstitutional influence and prominence beyond the state of Georgia.We offer more than 190 undergraduate, graduate, and doctoraldegrees to empower over 50,000 students to become thought leaders,lifelong learners, and informed global citizens. Ourentrepreneurial spirit, high-impact research, and Division Iathletics draw students from throughout the region and from morethan 100 countries across the globe. Our university's vibrantculture, career opportunities,rich benefits, and values of respect, integrity, collaboration, inclusivity, andaccountability make us an employer of choice. We are part ofthe University System ofGeorgia. We are searching for talented people to joinKennesaw State University in our vision. Come TakeFlight at KSU!

Location

(Primary Location for JobResponsibilities) Our Kennesaw campus is located at 1000Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 SouthMarietta Parkway, Marietta, GA 30060.

Job Summary

Responsible for the full lifecycle of workflow automation andintegration solutions, including analysis, design, development,testing, deployment, documentation, and maintenance. Workscollaboratively with stakeholders to understand business processesand translate them into efficient, automated workflows that improveoperational effectiveness and user experience. Uses workflowautomation and integration platforms to build and administerworkflows, business rules, data flows, and user interfaces thatsupport institutional objectives. Ensures the stability,availability, and security of assigned automation platforms andperforms daily administrative and user support tasks within theworkflow environment.

Responsibilities

1. 1. Responsible for the development of workflow and integrationautomation solutions, including analysis, design, development,testing, deployment, documentation, and ongoing maintenance
2. 2. Uses platform functionality to design, build, and enhanceworkflows and integrations, business rules, data flows, and userinterfaces that streamline and automate business processes
3. 3. Ensures the stability, availability, and security of assignedautomation platforms and applications
4. 4. Performs routine administration and configuration of theautomation platform, including user management, environmentmonitoring, and troubleshooting of automation components
5. 5. Collaborates with business units and stakeholders to understandprocess automation needs and implement effective solutions
6. 6. Actively participates in project planning, execution, anddelivery activities
7. 7. Develops and maintains documentation such as workflow and rulediagrams, data flow maps, configuration records, standard operatingprocedures, and run books
8. 8. Keeps stakeholders informed of relevant updates, includingsystem enhancements, upgrades, and scheduled maintenance
9. 9. Analyzes business requirements and translates them intotechnical specifications for workflow design and automation
10. 10. Designs and implements integrations, data feeds, and interfaceswith other systems (e.g., via APIs or authenticationservices)
11. 11. Provides operational support and monitoring for assignedenvironments, ensuring timely resolution of customer requests
12. 12. Engages in platform communities and continuous learning to staycurrent with evolving workflow automation tools and bestpractices
13. 13. Performs software installations and upgrades, platformconfiguration, and environment setup as needed

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of highereducation.

Required Experience

Five (5) years of relevant IT experience.

Preferred Qualifications

Additional Preferred Qualifications

Able to write small code fragments (e.g., JavaScript, Python, C#)to augment platform logic and address limitations

Preferred Educational Qualifications

An advanced degree from an accredited institution of highereducation in a related field

Preferred Experience

• Prior experience administering specialized platforms orlow-code/no-code automation systems
• Experience working with IPaaS tools (e.g., Boomi, Mulesoft) is aplus
• Experience working with RPA tools (e.g., UIPath) is a plus
• Experience working in higher education IT environments
• Previous hands-on experience building automation solutions usingplatforms such as Decisions or Microsoft Power Automate

Knowledge, Skills, & Abilities

ABILITIES

• Must be able to maintain training and/or certification within theassigned workflow automation platform(s)
• Able to learn new platforms, tools, and frameworks as technologiesevolve
• Able to handle multiple tasks or projects at one time meetingassigned deadlines

KNOWLEDGE

• Strong understanding of workflow automation and integrationconcepts, process design, and low-code or no-code developmentprinciples
• Working knowledge of APIs, system integrations, and scripting andprogramming languages such as Python, Java, and SQL to extend orintegrate workflows where platform logic is limited
• Familiarity with the application of AI to enhance workflowautomation capabilities
• Knowledge of collaboration and business application platforms suchas Microsoft 365 and Microsoft Power Platform

SKILLS

• Excellent interpersonal, initiative, collaboration, teamwork,problem solving, independent judgment, organization, communication(verbal and written), time management, project management, andpresentation skills
• Proficient with computer applications and programs associated withthe position (i.e., Microsoft Office suite, workflow development,and administration)
• Flexibility to be cross-trained and provide support for otherplatforms or applications as assigned
• Strong attention to detail and follow up skills
• Demonstrated commitment to customer service excellence, withprofessional phone and email etiquette

USG Core Values

The University System of Georgia is comprised of our 25institutions of higher education and learning as well as the SystemOffice. Our USG Statement of Core Values are Integrity, Excellence,Accountability, and Respect.These values serve as thefoundation for all that we do as an organization, and each USGcommunity member is responsible for demonstrating and upholdingthese standards.More details on the USG Statement of CoreValues and Code of Conduct are available in USG Board Policy8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.218_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated inBoard Policy 6.5 Freedom of Expression and Academic Freedom foundon-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an EqualEmployment Opportunity Employer. The University is committed tomaintaining a fair and respectful environment for living, work andstudy. To that end, and in accordance with federal and state law,Board of Regents policy, and University policy, the Universityprohibits harassment of or discrimination against any personbecause of race, color, sex (including sexual harassment,pregnancy, and medical conditions related to pregnancy), sexualorientation, gender identity, gender expression, ethnicity ornational origin, religion, age, genetic information, disability, orveteran or military status by any member of the KSU Community oncampus, in connection with a University program or activity, or ina manner that creates a hostile environment for members of the KSUcommunity.

For additional information on this policy, or to file a complaintunder the provisions of this policy, students, employees,applicants for employment or admission or other third partiesshould contact the Office of Institutional Equity at EnglishBuilding, Suite 225, [e-mail].

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time
• This position does not require security clearance.

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy,all final candidates will be required to consent to a criminalbackground investigation. Final candidates may be asked to disclosecriminal record history during the initial screening process andprior to a conditional offer of employment. Applicants forpositions of trust with screening results which confirm adisqualifying criminal history will be immediately disqualifiedfrom employment eligibility

All applicants are required to include professional referencesas part of their application process. Some positions may requireadditional job-based screenings such as motor vehicle report,credit check, pre-employment drug screening and/or verification ofacademic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf