Institutional Effectiveness Manager

Kennesaw State University; Kennesaw (GA); On-site; USD 68,000 - 88,000; Full time

Job summary

Kennesaw State University is seeking an Institutional Effectiveness Manager to lead and advance institutional effectiveness initiatives across departments and campuses. You will collaborate with senior leaders and cross-functional teams to develop, implement, and evaluate new processes focused on performance and impact.

The role requires strong project management, data analysis and process-improvement expertise to create measurable outcomes and sustain improvements throughout the university.

Qualifications

• Bachelor’s degree from an accredited institution in business administration, process management, operations, or related field.
• Five (5) years of experience in assessment, evaluation, institutional effectiveness, process optimization, operations, and/or business management.

Responsibilities

• Maintains operations of the institution process supporting SACSCOC standards.
• Leads the execution and delivery of continuous improvement initiatives.
• Analyzes processes and procedures and develops enhancements and assists with implementation strategies.
• Develops prioritization procedure for continuous improvement needs and requests.
• Develops workable implementation plans to include measurements for success.
• Networks with internal and external resources to bring best practices to projects and the institution.
• Manages the development and maintenance of methods and systems for measuring to ensure that project goals, objectives and metrics are being met and maintained.
• Researches and identifies opportunities to develop common procedures and best practices from within the industry.
• Leads efforts to foster an integrated culture of impact assessment that emphasizes institutional effectiveness and continuous improvement.
• Coordinates annual assessment planning, data collection, analysis, and reporting to support institutional effectiveness initiatives.
• Supports the establishment of strategic priorities and key performance metrics, identifying data needs and gaps, and collects and analyzes data to support divisions and units through continuous improvement efforts.
• Manages the annual continuous improvement review and tracking for non-academic units, research centers and Institutes.

Skills

Project management

Process improvement

Data analysis

Leadership

Education

Bachelor’s degree in business administration, process management, operations, or related field

Job description

Job Title: Institutional Effectiveness Manager
Location: Kennesaw, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 305047

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Hands-on leader managing initiatives advancing institutional effectiveness and strategic priorities through a culture of continuous improvement. Collaborates with senior and unit leaders and cross-functional teams to develop, implement and evaluate new processes at the department- to campus levels.

Responsibilities

• 1. Maintains operations of the institution process supporting SACSCOC standards
• 2. Leads the execution and delivery of continuous improvement initiatives
• 3. Analyzes processes and procedures and develops enhancements and assists with implementation strategies
• 4. Develops prioritization procedure for continuous improvement needs and requests
• 5. Develops workable implementation plans to include measurements for success
• 6. Networks with internal and external resources to bring best practices to projects and the institution
• 7. Manages the development and maintenance of methods and systems for measuring to ensure that project goals, objectives and metrics are being met and maintained
• 8. Researches and identifies opportunities to develop common procedures and best practices from within the industry
• 9. Leads efforts to foster an integrated culture of impact assessment that emphasizes institutional effectiveness and continuous improvement
• 10. Coordinates annual assessment planning, data collection, analysis, and reporting to support institutional effectiveness initiatives
• 11. Supports the establishment of strategic priorities and key performance metrics, identifying data needs and gaps, and collects and analyzes data to support divisions and units through continuous improvement efforts
• 12. Manages the annual continuous improvement review and tracking for non-academic units, research centers and Institutes

Required Qualifications

• Educational Requirements Bachelor’s degree from an accredited institution of higher education in business administration, process management, operations, or related field.
• Required Experience Five (5) years of experience in assessment, evaluation, institutional effectiveness, process optimization, operations, and/or business management.

Preferred Qualifications

• Additional Preferred Qualifications Projected Management and/or Six Sigma certification
• Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field
• Preferred Experience Previous work experience in higher education

Proposed Salary

The budgeted salary is $68,400 - $88,000 per year. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- https://hr.kennesaw.edu/benefits/index.php

Knowledge, Skills, & Abilities

• Abilities Able to handle multiple tasks or projects at one time meeting assigned deadlines
• Knowledge Experience in project management strategies and tools; Knowledge of process improvement principles and tools; Experience managing employees
• Skills Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills; Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite); Strategic and Analytical mindset; Strong attention to detail and follow up skills; Strong customer service skills and phone and e‑mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf