Workers' Compensation Senior Risk Management Consultant - Eastern Alliance

ProAssurance Group Services Corporation; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

ProAssurance Group Services Corporation is seeking a Senior Risk Management Consultant to evaluate loss potential for Workers' Compensation clients, focusing on workplace Safety and Health. You will recommend cost-effective, results-oriented consultative services to acquire and retain a positive customer base within Eastern Alliance Insurance Group.

The role emphasizes developing client relationships across departments and coordinating risk management activities, presiding over program

Qualifications

• Bachelor's degree in occupational safety or related field required.
• Seven years of progressive occupational safety and health experience; prior transferrable knowledge and insurance industry experience preferred.

Responsibilities

• Evaluate loss potential for Workers' Compensation clients with respect to workplace Safety and Health.
• Recommend cost-effective consultative services to reduce loss exposure and aid client retention.
• Develop and maintain relationships with clients, agents, claims, underwriting, and other departments to support revenue goals.
• Lead risk management activities and act as program manager for assigned programs where applicable.
• Support return-to-work initiatives and share resources with colleagues.

Skills

Occupational safety & health

Education

Bachelor's degree in occupational safety or related field

Job description

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.

This position supports our workers' compensation line of business, Eastern Alliance. Based on candidate qualifications, we may consider filling the role at a different level.

To support business needs, candidates should be based in Vermont or New Hampshire. This position is remote, but will require reporting to an office periodically for Moments that Matter.

The primary responsibility of the Senior Risk Management Consultant position is to evaluate loss potential for current and prospective Workers' Compensation insurance customers with respect to workplace Safety and Health. The position is responsible for recommending cost-effective, results-oriented consultative services to acquire and retain a positive customer base. The position works closely and develops relationships with clients, agents, claims, underwriting, and all other departments within Eastern Alliance Insurance Group, to retain a diverse and profitable book of business in support of our revenue and profitability objectives and overall business plan.

What you’ll do:

• 50% - Develop and execute service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client's facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.
• 15% - Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process.
• 10% - Independently prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits. Independently manage the book of business and assigned programs by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary. This can include work with Traditional, Inova® and Specialty Risk accounts according to established pre-screen and servicing guidelines. Independently support Risk Management, UW and Claims efforts in developing materials for, and presenting at, Stewardship and Point of Sale meetings.
• 5% - Serve as Lead Consultant or Program Manager for assigned Alternative Market Programs; ensure that the Risk Management service commitments are met and services correlate to fee income for Alternative Market customers by coordinating the overall account servicing to the appropriate program(s).
• 10% - Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved.
• 5% - Research operations and hazards of risks to provide effective consultative services; develop and share resources and support materials with colleagues.
• 2% - Identify catastrophic loss exposures, follow up with appropriate actions and communications; conduct accident investigations and follow up with "Lessons Learned."
• 2% - Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge, maintain certifications; mentor and support the development of less experienced staff.
• 1% - Attend and/or participate in monthly team account review meetings prepared to discuss adverse accounts, solutions for handling these accounts, and other relevant topics.

What we’re looking for:

Bachelor's degree required, preferably in occupational safety or related field, with seven years of progressive occupational safety and health experience. Prior transferrable knowledge and skills or insurance industry experience required. Adva