Workers Compensation Program Underwriter

InterMed Cost Containment Services; Wisconsin; Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health benefits

HSA/FSA contributions

401(k) with company match

Paid time off & holidays

Employee assistance resources

Job summary

AvonRisk is seeking an experienced Account/Program Manager to join the Wisconsin team. The role offers remote or hybrid work with in-office days in Brookfield, WI.

You will manage all aspects of Owner Direct Insurance Projects (ODIP) for Wisconsin counties and ensure timely processing and reporting. The position requires a WI property/casualty license, a related bachelor’s degree, and 3–5 years in insurance or customer service.

Qualifications

• State of WI Insurance License is required (Property & Casualty).
• Bachelor’s degree in insurance or related field is required.
• 3-5 years experience in insurance or customer service, preferably commercial/WSc.
• Proficiency with Microsoft Office; Excel experience.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Lead ODIP projects for Wisconsin County Mutual Insurance Corporation and Community Insurance Corporation.
• Process day-to-day ODIP projects and supervise documentation.
• Collect and process workers’ compensation applications and worksheets; forward for approval.
• Review applications for accuracy and resolve discrepancies with stakeholders.
• Issue WC policies, audits and endorsements in Origami; manage signatures and closures.
• Coordinate with regulatory agencies (DWD, WCRB) as needed.
• Attend progress and stewardship meetings with contractors and owners.

Skills

Strong organizational skills

Microsoft Office proficiency

Customer service orientation

Attention to detail

Ability to travel intrastate WI

Education

Bachelor’s degree in insurance or related field

State of WI Insurance License-Property and Casualty

Tools

Origami

Excel

Web-based software

Job description

Description

AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support.

Job Type

Full-time

We are seeking an experienced Account Manager to join our Wisconsin team. This position offers the flexibility to work remotely or in a hybrid arrangement. Candidates who live within commuting distance of our Brookfield, WI office would work on selected days from the office on a hybrid basis. Applicants must be residents of Wisconsin.

Position Summary

The Account/Program Manager is responsible for managing all aspects of Owner Direct Insurance Projects (ODIP) for Wisconsin County Mutual Insurance Corporation and Community Insurance Corporation.

Essential Functions

• Provides program leadership of ODIP projects – Workers Compensation
• Provides day-to-day processing of individual ODIP projects
• Manages collection and processing of workers compensation coverage applications and associated worksheets from contractors and forwards to the DWD for approval
• Reviews all applications and worksheets for accuracy and communicates any discrepancies with all necessary parties
• Issues work comp policies, final audits and any associated endorsements in Origami
• Requests documentation and payroll reports for each contractor on project, and tracks activity against applications and worksheets - follow up as necessary for outstanding documentation in a timely manner
• Keeps in regular contact with general contractor and loss control and project owner for status updates on project
• Coordinates information as necessary with regulatory agencies (DWD, WCRB)
• Manages strict timeline and deadlines for reporting appropriate documentation to various parties associated with the program
• Updates spreadsheet as appropriate
• Obtains necessary signatures to close out contractor once all work has been completed
• Forwards audited payroll and final audit documentation to each contractor once completed
• Attends regularly scheduled project progress meetings with general contractors, loss control, owner and other associated parties
• Attends quarterly Stewardship meeting with DWD, WCRB, general contractor, loss control and other associated parties
• Submits WC policies, premium and additional documentation necessary for State reporting
• Invoices the insured and provide activity summary, as appropriate monthly
• Process all necessary documentation to close out project once substantial completion has been reached
• Maintains all documentation, following underwriting file organization for all files and correspondence related to the project for the necessary record retention period
• Assists with other underwriting departments programs and team members as may be needed
• May travel on occasion to construction site to view status of project as well as quarterly stewardship meetings. Travel is intrastate within Wisconsin.

Requirements

Knowledge, Skills and Abilities

• State of WI Insurance License-Property and Casualty designation
• Bachelor’s degree in insurance or related field
• 3-5 years prior experience in insurance or customer service experience, preferably commercial and workers compensation insurance
• Knowledge of the practices and principles of insurance
• Knowledge and prior experience handling Workers Compensation Insurance, with proficiency
• Strong Organizational and Time Management skills
• Proficiency in entire Microsoft Office suite, intermediate level comfort with Excel
• Ability to navigate and learn web-based software
• Ability to handle a variety of tasks in fast paced environment
• Customer Service Orientation
• High degree of accuracy
• Ability to prioritize job tasks to meet deadlines
• Exhibits strong attention to detail and understand its importance to the business
• Ability to adapt to changing technologies and learn functionality of new equipment and systems
• Ability to establish and maintain effective working relationships with others

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation

Salary Range: $55,000-$65,000 annually

The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate’s experience, qualifications, skill set, and work location. Position is eligible for AvonRisk’s full benefits package.

Benefits

• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer-paid life and disability insurance
• 401(k) with company match
• Paid time off (PTO) and company-paid holidays
• Employee assistance resources and a supportive culture that values balance and wellbeing

Equal Opportunity Employer

AvonRisk is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.