Workers' Compensation Premium Audit Executive - Eastern Alliance

ProAssurance; Carmel (IN); Hybrid; USD 76,000 - 126,000; Full time

Benefits offered by this job

Hybrid work environment

Best-in-class benefits program

Job summary

ProAssurance in Carmel, IN is seeking a Premium Audit Executive to manage audits for our workers’ compensation line within Eastern Alliance. You will analyze operations, determine classifications and premium bases, and build strong relationships with agents and clients while ensuring compliance with state guidelines.

The role emphasizes leadership, training, and collaboration across departments, with travel up to 80% and a hybrid office schedule.

Qualifications

• Bachelor’s degree in accounting, business, finance, insurance or related field plus ten years of field premium audit experience.
• Preferred advanced certification or training (APA or CIPA).
• Proficiency in Microsoft Office and ability to learn new software.
• Strong attention to detail and prioritization abilities.
• Excellent organizational, analytical and problem-solving skills.
• Effective written and verbal communication with internal and external stakeholders.

Responsibilities

• Manage audit assignments, focusing on large and complex accounts to optimize timeliness.
• Analyze insured operations to determine classifications and exposure data.
• Record and verify data, ensuring accurate bases of premium.
• Maintain strong relationships with agencies and clients.
• Assist with Visual Audit Administrator tasks and monthly reporting as needed.
• Lead and coach junior staff; participate in training.
• Resolve audit disputes and coordinate with underwriters when necessary.
• Travel up to 80% to support field audits.

Skills

Audit management

Communication

Time management

Travel readiness

Education

Bachelor's degree in accounting, business, finance, insurance or related field

APA or CIPA certification/training

Tools

AGO system

Microsoft Office

Job description

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers’ compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.

This position supports our workers’ compensation line of business, Eastern Alliance, and is hybrid, reporting to any of our Eastern Alliance office locations approximately two times per month.

The primary responsibility of the Premium Audit Executive is the accurate completion of assigned audits in a professional, ethical manner that is consistent with company and state guidelines. Additional responsibilities include establishing appropriate classifications, exposures and basis of premium, managing time and workload to maximize number of audits performed and minimize expenses, cultivating and developing high quality company-agency and company client working relationships, and providing assistance to manager as needed with items such as Visual Audit Administration, strategic partner reviews and requirements, monthly reporting, and agency relationships/education.

What you’ll do:

• 60% - Manage audit assignments, performing territorial management of process with focus on large and complex accounts. Analyze select audits by reviewing the insured’s business operations, including examining, verifying and recording pertinent classification-related data from financial/business records. Conduct audits to optimize timeliness and productivity. Resolve issues with the insured to ensure understanding of issues and to cultivate high quality working relationships with customers and agency partners.
• 15% - Assist manager in Visual Audit Administrator rights with audit assignment ordering and transferring responsibilities. Approve audits greater than 10,000 premium adjustments, process audits in AGO system. Monitor and manage aged 120-day audit listing and make appropriate recommendations.
• 10% - Lead, direct and coach the work of less experienced team members. Support professional development of staff by mentoring specified individuals and assisting with new team member orientation. Conduct formalized training presentations.
• 5% - Serve as the main point of contact for assigned region; bring audit disputes to resolution, as well handle non-cooperative audit situations. Collaborate with manager and other departments on operational objectives, identifying operational efficiencies and special projects.
• 2% - Assistance with management in preparing reports as needed.
• 2% - Communicates audit results and decisions to customers respecting business relationships.
• 2% - Identify issues to be addressed by underwriter.
• 2% - Attend related training seminars as needed.
• 2% - Travel, possibly overnight on occasional basis.

What we’re looking for:

• This position requires a bachelor’s degree in accounting, business, finance, insurance or related field as well as ten years of field premium audit experience is required; prefer advanced certification or training (i.e. Associate in Premium Audit (APA) or Certified Insurance Premium Auditor (CIPA).
• Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
• Attention to detail in processing information, establishing priorities and meeting deadlines.
• Advance organizational and time management skills.
• Advance analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to communicate effectively and professionally both verbally and in writing with all levels of the organization as well as with outside customers and clients.
• Ability to work independently without close supervision; ability to maintain confidential information.
• Ability to travel up to 80% of the time.
• Ability to attend insurance industry/business functions to promote and present a positive image of the Company.

#LI-Hybrid

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive, and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

_ Note: If you already completed the assessments as part of an application with us, we may have results on file and you may not receive the emails inviting you to take the assessments. If you are moving forward in the process, a Talent Acquisition team member will confirm if we already have your assessment results.

Position Salary Range

$76,208.00 - $125,756.00

The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program.