Workers Compensation Lost Time Adjuster

Brentwood Service Administrators, Inc.; Brentwood (TN); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Acrisure Trade Credit is seeking an experienced Lost Time Adjuster to join its Tennessee Workers’ Compensation Claims team. You will review Lost Time claims, conduct investigations, and determine resolutions, collaborating with case managers, legal counsel, and clients.

This on-site role requires strong communication, analytical skills, and attention to detail. You will manage desks with timely reserves and negotiate settlements to close claims efficiently while supporting cross-functional

Qualifications

• Strong written and verbal communication.
• Excellent analytical and problem-solving abilities.
• Attention to detail with ability to manage multiple priorities.

Responsibilities

• Manage desk- and caseloads of Lost Time claims.
• Conduct thorough investigations of coverage, liability and exposure.
• Evaluate reserves and maintain timely documentation on files.
• Assist with medical management and collaborate with case managers.

Skills

Communication

Analytical thinking

Organizational skills

Customer service

Team collaboration

Job description

Location

Remote (Tennessee residency preferred) Candidates residing outside Tennessee must hold an active Tennessee license.

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Acrisure's Next Level Administrators are seeking an experienced Lost Time Adjuster to join its Workers’ Compensation Claims Department in Tennessee. This individual will effectively review Lost Time claims and determine appropriate action for resolution. This role is responsible for conducting thorough claims investigations to determine compensability and identify potential recovery opportunities. The adjuster will oversee medical management, collaborate closely with case managers, legal counsel, and clients, and develop strategic action plans to drive claims toward timely and effective resolution.

Responsibilities

• Manage desk- and caseload of claims in an efficient and professional manner
• Investigate claims thoroughly, including coverage, liability and exposure
• Evaluate exposures and maintain accurate and timely reserves on all files
• Control and manage litigation issues
• Evaluate claims for settlement and negotiate with claimants and attorneys to resolve claims in an appropriate and timely manner
• Control and manage medical issues
• Evaluate claims for resolution
• Consistently keep claim files documented and updated
• Ensure that all payments are appropriate, timely and accurate

Requirements

• Strong oral/written communication and interpersonal skills
• Strong analytical and problem-solving skills with exceptional attention to detail
• Strong organizational and time management skills, with the ability to manage multiple priorities and work effectively across various systems and programs
• Ability to provide professional, responsive, and customer-focused service
• Ability to collaborate effectively within a team environment
• Proactive mindset with the ability to identify required next steps and take appropriate action independently

Candidate Requirements

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross‑functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22million through its partnerships with Corewell Health, Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, NewYork.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

Physical Wellness:

• Comprehensive medical insurance, dental insurance, and vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time

Mental Wellness:

• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• Complimentary Calm app subscription

Financial Wellness:

• Immediate vesting in a 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Commuter benefits
• Employee discount programs

Family Care:

• Paid maternity leave
• Paid paternity leave (including for adoptive parents)
• Legal plan options
• Pet insurance coverage

… and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Equal Opportunity Employer

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final Candidate Process

Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.

California Residents

Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Agency Policy

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.