Workers' Compensation Claims Associate

Berkshire Hathaway GUARD Insurance Companies; Wilkes-Barre (Luzerne County); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid schedule

Predictable hours

Medical, dental & vision starting day

401(k)

Tuition reimbursement

Longevity bonuses

Job summary

Berkshire Hathaway GUARD Insurance Companies is hiring entry-level Workers' Compensation Claims Adjusters. This is a great entry point into insurance and claims, with a structured training program teaching claims handling fundamentals, including evaluation, compensability, medical management and return-to-work practices.

You will help injured workers navigate recovery while building a career in claims; no prior workers' compensation experience is required at start.

Qualifications

• Associate or bachelor's degree and experience in customer service or service-oriented environment preferred.
• Candidates without an associate or bachelor's degree must have a high school diploma or GED and 1-2 years of relevant insurance experience.
• Licensing requirement: active adjuster license or willingness to obtain and maintain all required state licenses. The company will support licensing.

Responsibilities

• Learn to evaluate Workers' Compensation claims as training progresses.
• Communicate with employers, injured workers, medical providers and other parties throughout the claim process.
• Authorize and monitor medical treatment and coordinate care with providers.
• Support return-to-work efforts and timely delivery of benefits.
• Maintain accurate and timely documentation of claim activity.

Skills

Strong communication

Organizational skills

Multitasking

Phone communication

Education

Associate or Bachelor's degree or high school with 1-2 years insurance experience

Tools

Microsoft Office

Job description

Good Things Start Here

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Overview

Good Things Start Here

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is hiring entry-level Workers' Compensation Claims Adjusters. This is a great opportunity to start a career in insurance and claims. No prior Workers' Compensation claims handling experience is required.

You’ll participate in a structured training program designed to teach you the fundamentals of Workers' Compensation claims handling, including claims evaluation, compensability, medical management, benefit delivery, and return-to-work practices. As you build your knowledge and experience, you’ll help injured workers navigate their recovery while developing the skills needed for a career in claims.

Key Responsibilities

• Learn to evaluate claims and determine compensability in accordance with applicable laws and company guidelines.
• Communicate with employers, injured workers, medical providers, and other parties throughout the claim process.
• Authorize and monitor medical treatment and coordinate care with providers.
• Support return-to-work efforts and the timely delivery of appropriate benefits.
• Maintain accurate and timely documentation of claim activity.
• Develop the skills needed to independently manage Workers’ Compensation claims as training progresses.

Qualifications

• Associate or bachelor's degree and experience in customer service or service-oriented environment preferred. Candidates without an associate or bachelor's degree must have a high school diploma or GED and 1-2 years of relevant insurance experience.
• Strong communication and organizational skills.
• Comfortable with frequent phone communication and multitasking.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements.

Primary Locations

This role may be based out of the following office locations: Wilkes‑Barre, PA or Scottsdale, AZ.

Interview Integrity Notice

Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.