Workers' Compensation Claim Adjuster

Cannon Cochran Management Services, Inc.; Wall Township (NJ); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) and ESOP

Career growth

Team culture

Job summary

CCMSI in Wall Township, NJ seeks a Workers’ Compensation Claim Consultant with 5+ years of WC claims experience to manage a complex portfolio with professional judgment. This full-time role is hybrid (remote eligible) and offers a clear development path within the organization.

Responsibilities include investigating and adjusting claims, establishing reserves, reviewing invoices, negotiating settlements, and coordinating with clients and outside vendors.

Qualifications

• Five or more years of Workers’ Compensation claims experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Adjuster license may be required depending on jurisdiction; NJ/PA/MD/DE experience preferred.

Responsibilities

• Investigate, evaluate and adjust WC claims following standards and laws.
• Establish reserves and provide reserve recommendations within authority.
• Review and oversee medical, legal, and invoice payments; negotiate disputed bills.
• Authorize payments and negotiate settlements in line with client instructions and laws.
• Coordinate with clients, claimants and vendors; conduct reviews and trainings when needed.

Skills

WC claims experience

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Overview

Position Title: Workers' Compensation Claim Consultant (NJ, PA, MD, and DE)

Location: Wall Township, NJ (Hybrid preferred, remote eligible)

Schedule: 8:00 am-4:30 pm ET

Salary Range: $70,000-$90,000

Job Summary

We are seeking an experienced and highly skilled Workers’ Compensation Claim Consultant to manage a complex portfolio of claims with confidence, empathy, and sound professional judgment. With 5+ years of hands‑on claims experience, you will lead thorough investigations, guide claim strategy, and ensure fair, timely resolutions. This role also offers a strong development pathway for advancement into more senior claim positions. As a Claim Consultant, you will play a key role in delivering exceptional service to CCMSI clients and upholding our high standards of quality and responsiveness.

This is a full life‑cycle WC adjuster position within a TPA environment, and only candidates with proven Workers’ Compensation claims experience will be considered.

Responsibilities

• Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
• Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
• Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
• Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
• Assess and monitor subrogation claims for resolution.
• Review and maintain personal diary on claim system.
• Client satisfaction.
• Prepare reports detailing claim status, payments and reserves, as requested.
• Compute disability rates in accordance with state laws.
• Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
• Provide notices of qualifying claims to excess/reinsurance carriers.
• Handle more complex and involved claims than lower level claim positions with minimum supervision.
• Conduct claim reviews and/or training sessions for designated clients, as requested.
• Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
• Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Qualifications

Required Qualifications

• Five or more years of Workers’ Compensation claims experience.
• Proficiency with Microsoft Office products, including Word, Excel, and Outlook.
• Adjuster’s license may be required based on jurisdiction.
• States handled: NJ, PA, MD, and DE (DE preferred)

Preferred Qualifications

• Bachelor’s degree is preferred but not required.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Why You’ll Love Working Here

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

EEO & Legal

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.