Workers' Compensation Case Manager

Crisp Recruit; Los Angeles (CA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Hybrid work after 90 days

Life Insurance

Job summary

Levin & Nalbandyan LLP (LNN) seeks a Workers' Compensation Case Manager to streamline high-volume cases and keep clients informed in English and Spanish.

You will manage 200+ cases from intake to resolution, coordinate with attorneys, medical providers, and insurers, prepare documents for WCAB/EAMS, and use Litify and MS Office to stay organized.

Qualifications

• At least 1+ years of workers' compensation case management experience.
• Familiarity with WCAB/EAMS procedures and PQME/QME scheduling.
• Experience managing a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication with empathy for clients.
• Excellent organizational skills with attention to detail.
• Proficiency with Litify or similar case management systems and MS Office.

Responsibilities

• Manage workers’ compensation cases from intake through final resolution.
• Oversee a large caseload (200+ cases) with organized progress.
• Serve as the primary point of contact for clients, providing updates and next steps.
• Coordinate between attorneys, clients, medical providers, and insurers to keep cases moving forward.
• Prepare, file, and manage WC documents per WCAB/EAMS procedures and requirements.
• Schedule PQME/QME evaluations and organize medical records and reports.
• Track milestones, update case management systems, and document actions.
• Review and process incoming documents and mail efficiently.

Skills

Communication skills

Organizational skills

Bilingual English/Spanish

Attention to detail

Case management experience

Tools

Litify

Microsoft Office

EAMS system

Job description

Are you ready to drive firm growth in a pivotal case management role?

Do you thrive in high-volume, fast-paced work environments?

Can you connect with clients to ensure their needs are met efficiently and effectively?

Are you eager to join a firm that values your expertise in workers' compensation?

Final question: When faced with a challenge, do you get excited or run away?

Levin & Nalbandyan LLP (LNN) is a distinguished legal institution dedicated to advocating for personal injury and workers’ compensation clients across Southern California. With a steadfast commitment to justice and empathy, our firm has built a reputation for excellence by securing substantial settlements for our clients while maintaining a heartfelt focus on their unique needs.

The firm prides itself on being accessible and supportive, providing legal services in both English and Spanish to accommodate the diverse communities we serve. Our mission is not only to win cases but to positively impact the lives of our clients and the broader community through proactive and compassionate legal advocacy.

The Workers' Compensation Case Manager role at LNN is a critical addition to our growing team, designed to streamline case management and ensure client communications remain at the forefront of our service. This role is essential in unlocking firm growth by handling high-volume caseloads, directly supporting our mission to deliver justice efficiently. As the case manager, you will have a direct impact on our clients’ experiences, helping them navigate the legal system with confidence and clarity.

What you’ll do:

• Case Lifecycle Management: Manage workers’ compensation cases from intake through final resolution, ensuring all milestones, deadlines, and procedural requirements are met.
• High-Volume Case Handling: Oversee a large caseload (200+ cases), maintaining organization, responsiveness, and consistent progress across all matters.
• Client Communication: Serve as the primary point of contact for clients, providing updates, coordinating next steps, and ensuring a clear and supportive client experience.
• Attorney & Stakeholder Coordination: Act as a liaison between attorneys, clients, medical providers, and insurance companies to keep cases moving forward.
• Document Preparation & Filing: Prepare, file, and manage workers’ compensation documents in compliance with WCAB/EAMS procedures and legal requirements.
• Medical Coordination: Schedule and manage medical appointments, including PQME/QME/AME evaluations, and ensure all medical records and reports are properly organized.
• Task & System Management: Track case milestones, update case management systems, and ensure all actions and communications are documented accurately.
• Document & Mail Processing: Review, organize, and process incoming documents and correspondence efficiently and accurately.

What we’re looking for:

• Workers’ Compensation Experience: At least 1+ years of experience in workers’ compensation case management or a related role (plaintiff-side preferred).
• Technical Knowledge: Familiarity with WCAB/EAMS procedures, PQME/QME scheduling, DOR filings, and medical record organization.
• High-Volume Capacity: Comfortable managing a large caseload in a fast-paced environment with repetitive yet critical tasks.
• Communication Skills: Strong written and verbal communication skills, with the ability to explain legal concepts clearly and empathetically to clients.
• Organizational Skills: Exceptional attention to detail and the ability to manage multiple cases while maintaining accuracy and follow-through.
• Technical Proficiency: Experience with case management systems (Litify or similar) and Microsoft Office.
• Language Requirement: Bilingual proficiency in English and Spanish is strongly preferred.

Why you should work here:

• Growth Opportunities: Join a firm experiencing significant growth, allowing for personal and professional advancement.
• Supportive Culture: Benefit from a collaborative, family-oriented environment with supportive supervision and training.
• Meaningful Impact: Contribute to client success directly, making a tangible difference in their legal outcomes.
• Tech-Forward Environment: Work in a firm that embraces innovative tools and solutions to improve case management.

Additional perks:

• Health Insurance: Comprehensive medical, dental, and vision plans with 75% coverage for employees.
• Retirement Plan: 401(k) with a 4% employer match after one year of service.
• Flexible Work Arrangement: Hybrid model offered after 90 days, balancing office and remote work.
• Life Insurance: Firm-sponsored life insurance at no cost to employees.