Workers Compensation Assistant Vice President Federal / Defense Base Act (DBA)

Arthur J Gallagher & Co.; Orlando (FL); Remote; USD 100,000 - 150,000; Full time

Job summary

A leading insurance company seeks an Assistant Vice President to oversee branch operations in claims management. The ideal candidate will have extensive experience in federal workers' compensation claims and will motivate their team while ensuring compliance with client service instructions. This role includes competitive salary and comprehensive benefits, making it an excellent opportunity for experienced professionals committed to excellence.

Benefits

Medical, dental, and vision from day one

Life and accident insurance

401(k) and Roth options

Educational reimbursement

Paid parental leave

Mental health services

Flexible hours

Qualifications

• 15 years of related claim experience, with at least 8 years in senior management roles.
• Licensed/certified in all handling states.

Responsibilities

• Lead branch operations and oversee multiple branch managers.
• Engage with clients and stakeholders to refine understanding of needs.
• Ensure compliance and maintain technical proficiency across branches.

Skills

Analytical skills

Problem-solving skills

Education

High school diploma

Bachelor's degree (preferred)

Job description

Join our growing team of dedicated professionals at Gallagher Bassett, where we guide those in need towards the best possible outcomes for their health and wellbeing. Be part of a resilient team committed to redefining excellence through collaboration and positive impact. We value each candidate's unique contributions, including yours, and encourage you to apply even if your experience is close to but not an exact match.

Overview

Title: Assistant Vice President

Experience: Federal worker's compensation claims including DBA, Jones Act, USL&H, FELA, and Foreign Voluntary, in accordance with relevant federal laws.

Location: Remote

How you'll make an impact

1. Lead your own branch with minimal oversight, supervising one or more branch managers in all claim handling functions.
2. Lead recruiting, hiring efforts, and participate in training branch managers.
3. Ensure compliance and best practice reporting; maintain technical proficiency across all branches.
4. Adhere to client service instructions and performance warranties, demonstrating thorough understanding of policies and procedures.
5. Utilize metric-driven tools like FOCUS, Managers Tool Kit, and Scoreboard to evaluate performance and proactively address issues.
6. Own and resolve operational issues; set and communicate branch goals.
7. Engage with clients, Account Management, sales, and other stakeholders to refine understanding of client needs.
8. Motivate team members to perform at their highest level.
9. Maintain professional, positive, and proactive communication with clients, carriers, and brokers.
10. Collaborate effectively with all internal departments.

About You

Required: High school diploma, 15 years of related claim experience, at least 8 years in progressively senior management roles, licensed/certified in all handling states.

Preferred: Bachelor's degree.

Behaviors: Strong analytical and problem-solving skills; capable of reviewing work, coaching, and developing subordinates for advancement.

Compensation and Benefits

Competitive salary, comprehensive benefits including:

• Medical, dental, vision from day one
• Life and accident insurance
• 401(k) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational reimbursement
• Paid parental leave

Additional benefits include mental health services, flexible hours, training programs, Gallagher Thrive wellness initiatives, charitable matching, and more.

Inclusion and Diversity

Gallagher is committed to diversity, equity, and inclusion, offering equal employment opportunities and reasonable accommodations for disabilities. We embrace diverse identities and experiences to better serve our clients and communities.

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Assistant Vice President • Orlando, FL, United States