Workers Compensation Assistant Vice President Federal/Defense Base Act (DBA)

Gallagher Bassett; Orlando (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

Gallagher Bassett is seeking an Assistant Vice President to lead branch operations and enhance client engagement through compliance and best practices. The ideal candidate will possess extensive experience in related claims, exhibiting strong leadership and problem-solving abilities. Join a dedicated team focusing on redefining excellence in client services.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Flexible work hours

Training programs

Qualifications

• 15 years of related claim experience required.
• 8 years management growth from supervisor to branch manager.
• Licensed and/or certified in all states for claims handling.

Responsibilities

• Leads branch operations and claim handling functions.
• Drives recruiting and training efforts for branch managers.
• Handles client engagement and compliance reporting.

Skills

Analytical Skills

Problem Solving

Client Engagement

Education

High school diploma

Bachelor's degree preferred

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Title: Assistant Vice President

Experience: Federal worker’s compensation claims including DBA, Jones Act, USL&H, FELA and Foreign Voluntary in accordance with relevant federal laws.

Location: Remote

How you'll make an impact

• Working under minimal oversight, leads their own branch, while also supervising one or more branch managers in performance of all claim handling related functions.
• Leads recruiting and hiring efforts. Participates in training of branch managers.
• Leads compliance and best practice reporting. Fully responsible for technical proficiency of the branch work product for all assigned branches.
• This includes compliance with client service instructions and performance warranties. Demonstrates a thorough understanding of corporate policies and procedures.
• Uses various metric driven tools such as FOCUS, the Managers Tool Kit and Scoreboard to evaluate performance and identify problem areas in advance of them becoming service issues.
• Takes ownership to resolve such issues. Defines Area and branch goals and communicate them throughout the branch.
• Directly and actively engages with clients, Account Management, sales and other parties to continually refine the branches understanding of client requirements.
• Motivates people to perform at the highest level.
• Communicates with clients, carriers and brokers in a professional, positive and proactive manner.
• Works collaboratively all internal departments.

About You

Required: High school diploma and 15 years related claim experience required. At least 8 years of increasing growth through the management ranks from supervisor to branch manager. Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions.

Preferred: Bachelor's degree preferred.

Behaviors: Requires exceptional analytical and problem solving skills. Ensures flawless and consistent execution of client service instructions and performance guarantees Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization.

#LI-JA1

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.