Workers' Comp Claims Support Specialist

AvonRisk LLC; Rocklin (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

HSA and FSA contributions

Employer paid life and disability

401(k) with company match

Paid time off and holidays

Learning and development opportunities

Employee assistance resources

Job summary

AvonRisk LLC in California's Rocklin area is seeking an organized clerical professional to support assigned Claims Specialists. You will prepare new claims files, handle diary payments, issue notices, and maintain accurate documentation in the claims portal.

The role emphasizes teamwork, problem solving, and customer service. A high school diploma or GED and 1–2 years related experience are expected; the salary ranges from $18.00 to $22.00 per hour, with a comprehensive benefits package.

Qualifications

• Problem solving and analytical thinking to identify and resolve issues in a timely manner.
• Customer service mindset with the ability to handle difficult interactions professionally.
• Team collaboration to support Claims Specialists and workflow.

Responsibilities

• Prepares new claims files
• Calculates TTD, Wage Loss, VRMA and PD benefits
• Issues compensation payments on diary schedule
• Issues Benefit Notices
• Doctor status calls and Employee/Employer contact calls
• Employer contact calls to confirm light duty/modifies work
• Works closely with Claims Specialist to complete clerical assignments
• Prepares litigation documents such as C&R, Stipulations, Answers, etc
• Prepares rehabilitation forms for filing with the rehabilitation unit
• Handle calls from providers about unpaid bills and related questions
• Review Mail and process direct pays bills such as Mileage Reimbursement
• File and Serve duties as needed
• Notepad documentation in Portal

Skills

Problem Solving

Customer Service

Team Work

Education

High school diploma or GED

Job description

AvonRisk LLC in California's Rocklin area is seeking an organized clerical professional to support assigned Claims Specialists. You will prepare new claims files, handle diary payments, issue notices, and maintain accurate documentation in the claims portal.

The role emphasizes teamwork, problem solving, and customer service. A high school diploma or GED and 1–2 years related experience are expected; the salary ranges from $18.00 to $22.00 per hour, with a comprehensive benefits package.