Workers Comp CA Senior Claims Specialist- Remote-

National Interstate Insurance Company; California City (CA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off & holidays

Job summary

National Interstate Insurance Company seeks a Senior Workers’ Comp Claims Specialist in California. This role can be hybrid from Richfield, OH with four on-site days per week, or fully remote within the USA with on-site requirements as needed.

The position involves managing a large, complex claims inventory and leading investigations to verify coverage and determine liability and damages. Responsibilities include negotiating settlements, maintaining meticulous claim files, and potentially

Qualifications

• Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance or related field.
• Typically 13+ years of experience in property and casualty claims handling.
• Completion of or progress toward professional designation (e.g., Associate in Claims) preferred.

Responsibilities

• Manages a large inventory of highly complex claims to evaluate compensability and liability.
• Leads investigations to confirm coverage, determine liability and damages.
• Analyzes and negotiates settlements and reserves within authority; maintains detailed claim files.
• May contribute to staff performance and development decisions for direct reports.
• Demonstrates expert knowledge of insurance policies, coverage and claims handling procedures.

Skills

Claims management

Investigations

Negotiation

Staff coaching

Confidentiality

Insurance knowledge

Education

Bachelor's degree in Business Administration

Risk Management and Insurance

Finance

Job description

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (

National Interstate is looking for a CA Senior Workers Comp Claims Specialist to join their team. This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA, if not local to the office . To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in office days are Tuesday-Thursday, with the fourth day determined by business needs.

• Manages a large inventory of highly complex claims to evaluate compensability/liability.
• Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages.
• Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Generally, a minimum of 13 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
• Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Proven ability to handle confidential information with discretion. NIIC National Interstate Insurance Company

We offer competitive benefits packages for full-time and part-time employees*.

• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Excludes seasonal employees and interns.