Workday Supply Chain Apps Analyst: Impact & Growth

Umass-Memorial-Health-; Worcester (MA); On-site; USD 59 - 106,000; Full time

Job summary

UMass Memorial Health is seeking an applications support professional to implement and support clinical and business applications across the health system. The role involves cross-functional collaboration with operational stakeholders to align technical solutions with business processes.

Responsibilities include participating in product evaluations, upgrading processes, configuring features, and creating user documentation.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent work experience.
• Epic/Workday/Application certification(s) or ability to achieve, as required by department.
• Strong problem solving, time management and decision-making skills.
• Able to effectively communicate to staff at all levels of the organization.

Responsibilities

• Works on cross-functional projects, attends project meetings, and ensures tasks are completed within the project scope and management guidelines.
• Proactively identifies barriers to completing work and escalates issues as needed.
• Attends product demonstrations and assesses system functionality against customer requirements.
• Configures application features, security settings, and develops support documentation, including test scripts and workflow diagrams.
• Investigates and resolves issues related to application, system configuration, and security setup.
• Collaborates with subject matter experts, caregivers, and vendors to evaluate and configure application features.

Skills

Team player

Problem solving

Time management

Decision making

Effective communication

Education

Bachelor's degree in Computer Science or related field

Equivalent work experience

Job description

UMass Memorial Health is seeking an applications support professional to implement and support clinical and business applications across the health system. The role involves cross-functional collaboration with operational stakeholders to align technical solutions with business processes.

Responsibilities include participating in product evaluations, upgrading processes, configuring features, and creating user documentation.