WORKDAY PROGRAM DIRECTOR

Freeman Health System; United States; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts to H I

Milestone payments with longevity of a

Flex time off (FTO)

Extended Sick Pay

Learning Center designated only forFre

Job summary

Freeman Health System is seeking a Workday Program Director to provide enterprise leadership for strategy, governance, delivery, optimization, and long-term value realization of the Workday platform across our healthcare network.

This senior role partners with executive sponsors, clinical and operational leaders, shared services, technology teams, implementation partners, and other stakeholders to ensure Workday supports patient-care operations, workforce effectiveness, financial stewardship,

Qualifications

• Bachelor’s degree in IT, business, finance, HR, supply chain, healthcare administration, or related field; equivalent experience may be considered.
• 5+ years of progressive leadership in enterprise applications, digital transformation, ERP, PM programs.
• Experience with multiple Workday domains such as HCM, Financial Management, SCM, Payroll, reporting, security, integrations, or data conversion.
• Proven success leading complex programs with executive stakeholders, clinical and operational partners, cross-functional teams, and external vendors.
• Strong governance, financial management, risk management, vendor management, delivery methodologies, and benefits realization.
• Experience operating in a complex, regulated healthcare environment with 24/7 operations and shared services.

Responsibilities

• Lead multi-year Workday roadmap, investment priorities, operating model, and measurable outcomes.
• Chair steering committees; provide transparent reporting on scope, schedule, budget, quality, risks, and benefits.
• Direct implementations, expansions, acquisitions, onboarding, releases, and optimization work.
• Oversee integrations and data flows between Workday and EHR, IAM, timekeeping, payroll, and other platforms.
• Coordinate cross-functional teams and maintain accountability across entities.

Skills

Enterprise thinking

Executive communication

Governance & accountability

Cross-functional leadership

Financial acumen

Regulatory compliance

Stakeholder engagement

Change management

Team building

Risk management

Education

Bachelor’s degree in IT, business, finance, or related field

Master’s degree (preferred)

Tools

Workday

ERP systems

Data integration tools

Job description

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

The Workday Program Director provides enterprise leadership for the strategy, governance, delivery, optimization, and long-term value realization of the Workday platform across a complex healthcare delivery organization. This role leads a cross-functional program spanning Human Capital Management, Finance, Supply Chain, Payroll, Planning, reporting, integrations, security, and related capabilities. The Director partners with executive sponsors, clinical and operational leaders, shared services, technology teams, implementation partners, and other stakeholders to ensure Workday supports patient-care operations, workforce effectiveness, financial stewardship, regulatory compliance, employee experience, and scalable growth across hospitals, clinics, and affiliated entities.

Responsibilities

• Establish and maintain a multi-year Workday roadmap, investment priorities, operating model, and measurable outcomes aligned with the health system’s clinical, workforce, financial, supply chain, and growth strategies.
• Lead steering committees and decision forums with Human Resources, Finance, Supply Chain, Payroll, Information Technology, Compliance, Internal Audit, and operational leadership; provide transparent reporting on scope, schedule, budget, quality, dependencies, risks, and benefits.
• Direct implementations, expansions, acquisitions, hospital or clinic onboarding, releases, optimization initiatives, and continuous-improvement work from planning through stabilization and transition to operations.
• Oversee dependable integrations and data flows between Workday and the electronic health record, identity and access management, timekeeping, benefits, banking, procurement, revenue cycle, learning, and other clinical and business platforms.
• Coordinate functional and technical teams, resolve competing priorities, clarify decision rights, and maintain accountability across corporate, hospital, ambulatory, and shared-services workstreams.
• Promote standard Workday functionality, disciplined configuration, sustainable integrations, reliable reporting, trusted data, and reduction of unnecessary customization while meeting healthcare operational requirements.
• Sponsor stakeholder engagement, communications, training, adoption, readiness, and reinforcement for leaders, managers, clinicians, and employees working across varied schedules and care settings.
• Ensure appropriate privacy, security, role-based access, segregation of duties, regulatory compliance, internal controls, audit readiness, business continuity, disaster recovery, and timely issue remediation.
• Manage Workday and partner relationships, contracts, statements of work, service levels, resource commitments, performance, and commercial outcomes.
• Develop and manage program budgets, forecasts, resource plans, business cases, and value-realization measures consistent with health system stewardship expectations.
• Build, coach, and retain a high-performing team; establish clear roles, delivery standards, development plans, and succession strategies.
• Define support models, release management, incident and problem management, knowledge transfer, and performance monitoring that protect payroll, financial close, supply availability, and other time-sensitive healthcare operations.

Knowledge, Skills and Abilities

• Enterprise thinking and strategic judgment
• Executive communication and influence across clinical, operational, and corporate functions
• Decisive governance and accountability
• Collaborative, service-oriented leadership with sensitivity to patient-care operations
• Financial, workforce, supply chain, and operational acumen
• Change leadership and stakeholder engagement across a diverse healthcare workforce
• Talent development and team building
• Structured problem-solving, operational resilience, and risk awareness
• Commitment to privacy, security, data integrity, regulatory compliance, and continuous improvement

Physical Demands

• Must be able to work in a corporate office setting.
• Prolonged periods sitting at a desk and working on a computer.
• Working Conditions Ability to work under stressful, heated conditions and work irregular hours Normal office environment This position may require participation in planned after-hours release activities, and response to critical operational events.
• Occasional travel among organizational locations or to vendor and Workday events may be required.

Location & Schedule

This is an onsite position with a hybrid work from home schedule. As a leadership position onsite presence will be required.

Requirements

• Bachelor’s degree in information technology, business, finance, human resources, supply chain, healthcare administration, or a related field; equivalent relevant experience may be considered.
• 5 or more years of progressive leadership experience in enterprise applications, digital transformation, ERP, Project Management or large-scale business programs.
• Demonstrated experience with multiple Workday domains, such as HCM, Financial Management, Supply Chain Management, Payroll, Adaptive Planning, reporting, security, integrations, or data conversion.
• Proven success leading complex, programs involving executive stakeholders, clinical and operational partners, cross-functional teams, external vendors, and significant organizational change.
• Strong command of program governance, financial management, risk management, vendor management, delivery methodologies, and benefits realization.
• Experience operating in a complex, regulated, multi-hospital or integrated healthcare environment with 24/7 operations, shared services, and multiple legal entities.

Preferred Requirements

• Master’s degree in business administration, information systems, healthcare administration, or a related discipline.
• Workday certification or substantial hands-on leadership across Workday product areas.
• Program management certification, such as PMP, PgMP, or an equivalent credential.
• Leadership experience within an integrated delivery network, academic medical center, multi-hospital health system, or similarly complex healthcare organization.
• Experience integrating Workday with an enterprise electronic health record and healthcare-specific workforce, supply chain, or financial applications.
• Experience supporting acquisitions, affiliations, shared services, provider organizations, or geographically distributed hospital and ambulatory operations.

Freeman Perks and Programs

For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Flex time off (FTO)
• Extended Sick Pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

About Freeman Health System

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services. The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.