Workday Production Support Consultant

LTM; Chandler (AZ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical Plan

Disability Coverage

401(k)

Life Insurance

Vacation & Holidays

Parental Leave

Job summary

LTIMindtree is seeking a skilled Workday Production Support Engineer to provide L2/L3 support for Workday HCM modules including Payroll, Benefits, Talent, Recruiting, Time Tracking and Absence Management. You will monitor integrations, resolve production issues, assist business users, and ensure smooth operation of Workday apps in a production environment.

The role requires troubleshooting incidents, performing RCA, and supporting Workday releases, enhancements, testing and deployments while

Qualifications

• Experience with Workday HCM modules (Payroll, Benefits, Time Tracking, Absence Management) in production support.
• Ability to troubleshoot incidents, perform root cause analysis, and implement preventive measures.
• Experience with Workday integrations (EIB, Core Connectors) and third‑party interfaces.

Responsibilities

• Provide L2/L3 production support for Workday applications and integrations.
• Monitor and resolve Workday incidents, service requests, and system issues within SLA timelines.
• Troubleshoot integration failures involving EIB, Core Connectors, Workday Studio, and external systems.

Skills

Workday HCM

Workday Production Support

Workday Integrations

EIB

Core Connectors

Studio

Security Administration

Business Process Configuration

Incident Management

SQL Reporting

Job description

Role Description

Job Summary We are looking for a skilled Workday Production Support Engineer to provide L2L3 support for Workday HCM Payroll Benefits Talent Recruiting Time Tracking and related modules The candidate will be responsible for monitoring Workday integrations resolving production issues supporting business users troubleshooting incidents and ensuring seamless operation of Workday applications in a production environment

Primary Skills

Workday HCM Workday Production Support Workday Integrations EIB Core Connectors Studio Security Administration Business Process Configuration Incident Management SQL Reporting

Key Responsibilities

• Provide L2L3 production support for Workday applications and integrations
• Monitor and resolve Workday incidents service requests and system issues within SLA timelines
• Troubleshoot integration failures involving EIB Core Connectors Workday Studio and thirdparty systems
• Support Workday HCM Payroll Benefits Recruiting Talent Time Tracking and Absence Management modules
• Perform root cause analysis RCA and implement preventive measures
• Monitor scheduled jobs reports and inboundoutbound integrations
• Manage Workday security roles domains and user access requests
• Coordinate with HR Payroll and business stakeholders to resolve functional issues
• Support Workday releases enhancements testing and deployment activities
• Create and maintain support documentation SOPs and knowledge articles
• Participate in change incident and problem management processes
• Provide oncall support for critical production issues

Other Details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits And Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer

The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree (“LTIM”) is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.