Workday HCM Manager, Global AMS (Application Managed Services)

Collaborative Solutions; United States; Remote; USD 148,000 - 189,000; Full time

Job summary

An established industry player is seeking a Workday HCM Manager to lead a team of consultants in delivering top-notch managed services. This role involves collaborating with clients to provide expert guidance, mentoring team members, and contributing to new business opportunities. The ideal candidate will have a strong background in Workday HCM, excellent communication skills, and a passion for fostering a team-oriented environment. Join a forward-thinking company that values innovation and offers ample opportunities for professional growth and development.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays and Time Off

401(k) plan and contributions

Disability benefits

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• 3-5 years of experience in Workday HCM required.
• Workday HCM certification preferred.

Responsibilities

• Manage a team of managers and consultants delivering managed services.
• Provide clients with expertise on Workday best practices.
• Mentor and coach team members for development.

Skills

Workday HCM

Analytical Skills

Communication Skills

Interpersonal Skills

Multitasking

Education

Bachelor's degree in Computer Science or Engineering

Job description

The Workday HCM Manager - Global Application Managed Services (AMS) should be a practice leader who provides expert guidance, advice, and development support to the Consulting management team and their members. This individual will assist the sales team with activities such as orals, estimations, and Statements of Work (SOWs). They will work closely with Engagement Managers, Project Managers, Managing Consultants, and leads, acting as a liaison between the Consulting team and executive management. Additionally, they will help identify business needs, staff projects, and monitor work/life balance of consultants.

Responsibilities

1. Manage a team of managers, functional consultants, and technical consultants in delivering assigned managed services accounts (3-5 direct reports).
2. Provide clients with expertise on best practices and Workday touchpoints.
3. Preference for experience with Gen AI and ServiceNow intersection.
4. Assist clients in navigating difficult decisions.
5. Facilitate project planning and execution; assist Service Delivery managers with forecasting.
6. Mentor and coach team members for development.
7. Contribute to billable activities based on utilization goals.
8. Recruit, develop, and manage a diverse, remote team of Workday consultants.
9. Promote a team-oriented, challenging, and innovative environment.
10. Establish credibility with clients and within the company; build consensus and influence.
11. Handle escalations related to resourcing or project concerns.
12. Mentor team regularly to ensure high morale and productivity.
13. Contribute to new business opportunities within the assigned account.
14. Support RFP responses, review estimates, SOWs, and participate in prospect meetings.
15. Engage in practice-building activities like solution development and talent development.

Skills & Requirements

1. Bachelor's degree (preferably in Computer Science or Engineering) or equivalent experience.
2. 3-5 years of experience in Workday HCM.
3. Workday HCM certification preferred.
4. Workday Compensation/Advanced Compensation certification is a plus.
5. Ability to multitask and perform various duties.
6. Good communication and interpersonal skills.
7. Willingness to go the extra mile to solve customer problems.
8. Strong analytical skills for complex incident resolution and best practices.

Additional Information

Applications accepted until 08/5/2025. The annual salary ranges from $148,824 to $188,193, depending on experience and qualifications. The position is eligible for Cognizant's discretionary annual incentive program, based on performance.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays and Time Off
• 401(k) plan and contributions
• Disability benefits
• Paid Parental Leave
• Employee Stock Purchase Plan

Why choose Cognizant

• Entrepreneurial environment encouraging ideas
• Opportunities to do impactful work
• Community outreach and volunteer programs
• Learning and advancement opportunities
• Global operations across North America, Europe, and Asia Pacific
• Various affinity groups

Cognizant Core Values

• Work as One: Collaborate beyond roles to succeed as a team.
• Raise the Bar: Strive for excellence in work and delivery.
• Dare to Innovate: Push boundaries and reimagine possibilities.
• Do the Right Thing: Lead with integrity and ethics.
• Own It: Take responsibility for outcomes.