Workday HCM Analyst: Implementation & Training

Insperity; Brea (CA); On-site; USD 68,000 - 75,000; Full time

Job summary

Insperity is seeking a qualified professional to deliver product implementation and support activities for Insperity Workday product and our custom software. You will consult with client decision makers, perform configuration and testing of HRMS modules, and train users on system functionality.

Travel to client sites for training is required and you will help ensure successful project delivery with strong customer focus.

Qualifications

• Bachelor's Degree in MIS or related field or four years of related experience is required.
• Three to five years of experience in systems integration or enterprise-class HRMS product implementation is required.
• Certification in Workday is preferred.
• Certified Payroll Professional (CPP) is preferred.
• Solid interpersonal skills to interface with co-workers and customers.
• Excellent written & verbal presentation skills.
• Experience in communicating technical and project information in a business context.
• Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base.
• Ability to multi-task and manage specific tasks to completion with minimal direction.
• SQL or FoxPro database experience.
• Strong customer relations, time management and organizational skills.
• HR/Payroll process knowledge.

Responsibilities

• Consults with customer's key decision makers regarding their current human capital management system configuration and needs.
• Completes basic configuration, documents, tests and validates workflows and processes for HRMS modules.
• Optimizes systems to maximize software efficiencies by entering tax rules, time tracking, and accrual options.
• Leads project planning meetings with client and internal partners to outline timelines.
• Designs customized training to educate customers on software functionality.
• Travels to designated client sites for training.
• Maintains outstanding customer service standards to ensure satisfaction and retention.
• Champions customer needs for resolution on all open issues identified during data conversion and onboarding.
• Develops relationships within customer organizations to meet project goals and metrics.
• Keeps current on new products, industry trends and training needs.
• Manages training materials for clients.

Education

Bachelor's Degree in Management Information Systems or a related field

Four years of related experience

Tools

SQL

FoxPro

Job description

Insperity is seeking a qualified professional to deliver product implementation and support activities for Insperity Workday product and our custom software. You will consult with client decision makers, perform configuration and testing of HRMS modules, and train users on system functionality.

Travel to client sites for training is required and you will help ensure successful project delivery with strong customer focus.