Workday HCM Analyst

Mo' Bettahs; Lehi (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Mo' Bettahs is seeking a Workday HCM Analyst to own day-to-day administration across Core HR, Compensation, Benefits, Talent, Reporting and Recruiting. You will work with People Operations, Payroll, Finance and IT to troubleshoot issues and implement improvements for Team Members.

The ideal candidate has 5+ years Workday HCM experience, a bachelor’s degree in IT/HR/business, strong problem-solving, and the ability to explain technical concepts to non-technical partners while maintaining data

Qualifications

• Bachelor's degree in IT, HR, business, or related field.
• Minimum 5 years of Workday HCM experience.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication with technical and non-technical partners.
• Experience with ITSM tools such as Jira.

Responsibilities

• Administer, configure, and maintain Workday HCM modules (Core HR, Compensation, Benefits, Talent, Reporting, Recruiting).
• Serve as escalation point for Workday issues; troubleshoot and resolve requests.
• Maintain business processes, security roles, and tenant configuration.
• Build and maintain reports, fields, and dashboards; assist with data loads/corrections (EIB).
• Manage Workday release cycles; coordinate testing and communicate changes.
• Gather requirements and design, test, and deploy solutions following SDLC.
• Track work in Jira or similar ITSM tool; document status and communications.
• Collaborate with external partners on projects and integrations.
• Ensure data integrity and system security; assist with audits.
• Create configuration docs, SOPs, and user job aids.
• Identify opportunities to simplify and automate processes.

Skills

Analytical thinking

Problem-solving

Clear communication

Independence

Education

Bachelor's degree (IT/HR/Business)

Tools

Jira

Job description

At Mo’ Bettahs, we value Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship) and Pono (Righteousness). These values reflect the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing a personable service, striving for excellence, and paying attention to detail.A Day in The LifeAs a Workday HCM Analyst at Mo' Bettahs you will own the day-to-day administration, support, and optimization of our Workday Human Capital Management system. You will work alongside People Operations, Payroll, Finance, and IT to keep Workday running smoothly for Team Members across the organization, troubleshooting issues, implementing improvements, and partnering with external partners on projects and escalations. The ideal candidate will possess the following qualities: strong analytical and problem-solving skills, careful attention to detail, a service minded approach to supporting users, clear communication with technical and non-technical partners, and the ability to work independently with minimal supervision.What You’ll Do:Administer, configure, and maintain Workday HCM modules including Core HR, Compensation, Benefits, Talent Management, Reporting, and Recruiting.Serve as an escalation point for Workday support issues, troubleshooting and resolving requests submitted by Team Members and leaders.Maintain business processes, security roles and groups, condition rules, notifications, and overall tenant configuration.Build and maintain reports, calculated fields, and dashboards, and support mass data loads and corrections using EIB and related tools.Manage Workday release cycles, including reviewing release notes, assessing impact, coordinating testing in Sandbox Preview, and communicating changes to affected teams.Gather requirements from People Operations, Payroll, Finance, and IT partners, then design, configure, test, and deploy solutions following established SDLC practices.Track and manage work in Jira or a comparable ITSM tool, maintaining clear status, documentation, and communication throughout.Collaborate with external implementation partners and vendors on projects, escalations, and system enhancements.Support and monitor Workday integrations, including troubleshooting failures and validating data flowing to and from downstream systems.Maintain data integrity and system security, supporting periodic access reviews, audits, and compliance requirements.Create and maintain configuration documentation, standard operating procedures, and job aids for system users.Identify opportunities to simplify, automate, and improve system efficiency, and bring recommendations forward proactively.What You'll Need:Minimum of a bachelor's degree in information technology, human resources, business administration, or a related field requiredMinimum of 5 years related experience requiredStrong understanding of Workday HCM modules, including Core HR, Compensation, Benefits, Talent Management, and RecruitingUnderstanding of the software development lifecycle (SDLC) methodologiesWorking experience with ITSM tools such as Jira, or like systemsExcellent problem-solving and analytical skillsStrong commitment to providing excellent user support and improving system efficiencyAbility to work independently with minimal supervisionClear written and verbal communication, including the ability to explain technical concepts to non-technical partnersMaintaining an elevated level of confidentiality with Team Member, compensation, and system dataStrong commitment to culture and company valuesMust be able to work Monday - Friday in our Lehi, UT office3 years in Workday HCM system administration preferredMinimum of 2 years of software developer experience preferredWORKING CONDITIONS:The position requires qualified individuals to see, hear, and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time; lift up to 30 pounds; bend, stoop, and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. May be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the job's essential functions. Natural and regular stressors occur on the job.Mo' Bettahs is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.