Workday Functional Analyst

TechDigital Group; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking an Associate Business Systems Analyst to configure and support Workday Finance and Supply Chain modules. Candidates should have a minimum of 2 years of experience in Workday and familiarity with AI-driven applications. Strong problem-solving and analytical skills are required. This role may involve off-hours support during critical incidents.

Qualifications

• Minimum 2 years of experience in Workday Finance and Supply Chain configuration.
• Demonstrated experience in supporting AI-driven applications.
• Experience in QA/testing and validating system changes.

Responsibilities

• Configure and support Workday Finance and Supply Chain modules.
• Liaise between stakeholders and technical teams to document requirements.
• Support and troubleshoot issues related to Workday and integrations.

Skills

Workday configuration

Problem-solving

Analytical skills

Interpersonal skills

Experience with AI-driven applications

Education

Bachelor's degree in Information Systems or related field

Tools

ServiceNow

Par Excellence

Concur

Job description

We are seeking a motivated and detail-oriented Associate Business Systems Analyst with a minimum of 2 years of hands-on experience in Workday configuration and support, as well as other cloud-based business applications. This role will support and enhance enterprise systems across Finance, and Supply Chain, with additional responsibility for Par Excellence, EDI integrations with GHX Marketplace, Concur.

Key Responsibilities

• Configure, maintain, and support Workday Finance, and Supply Chain modules.
• Serve as a liaison between business stakeholders and technical teams to gather and document business requirements, translating them into clear user stories and specifications.
• Support Workday Finance and Supply Chain, Par Excellence, EDI with GHX Marketplace, and Concur by troubleshooting issues, configuring settings, and maintaining system performance.
• Stay current with Workday release updates, assess impact, coordinate testing, and enable new features where appropriate.
• Perform and coordinate system testing, QA, and validation across platforms.
• Resolve user-reported issues submitted through ServiceNow, ensuring timely communication and resolution.
• Participate in cross-functional projects, ensuring system solutions meet business objectives, compliance requirements, and technology standards.
• Contribute to change management efforts, including documentation, training, and communication.
• Collaborate with cross-functional teams to support and test AI-powered tools or features integrated within enterprise systems.
• Identify opportunities to improve automation, reporting, and business process optimization using AI and emerging technologies.

Required Qualifications

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field—or equivalent experience.
• Minimum 2 years of direct experience supporting and configuring Workday Finance, and Supply Chain modules.
• Experience with Par Excellence, EDI/GHX Marketplace, or Concur support and configuration.
• Demonstrated experience working with or supporting AI-driven applications or tools (e.g., chatbots, predictive analytics, AI-based automation).
• Ability to assess the applicability of AI solutions to business challenges.
• Strong problem-solving, analytical, and interpersonal skills.
• Experience in QA/testing and validating system changes.
• Proficient in writing functional documentation and user stories.
• Familiar with ServiceNow or similar ITSM platforms.

Preferred Qualifications

• Experience working in a healthcare organization or regulated industry.
• Familiarity with Workday business processes, security, integrations, and reporting.
• Knowledge of Agile development practices and experience in collaborative project delivery.
• Exposure to AI/ML capabilities in Workday or related platforms (e.g., sentiment analysis, automation triggers, smart suggestions).
• Understanding of Workday release management and feature enablement.

Work Environment and Conditions

May require off-hours support during critical deployments or incidents.