Workday Finance (C2C) Consultant

Jade Global; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Jade Global is seeking an experienced Workday Finance Consultant to provide advanced troubleshooting, system configuration, and daily operational support for our Workday C2C solutions in San Jose, CA. You will work with finance business partners to resolve system challenges, optimize billing and receivables workflows, and safeguard data integrity.

Responsibilities include incident resolution, refining business processes, testing bi-annual releases, cross-functional collaboration with Billing,

Qualifications

• 3–8+ years of hands-on experience supporting and configuring Workday Finance, with a mandatory focus on Customer-to-Cash (C2C) or Order-to-Cash modules.
• Deep understanding of the billing lifecycle, customer contracts, revenue recognition principles, and how C2C transactions impact the General Ledger and broader financial reporting.
• Experience auditing complex business processes, troubleshooting security assignments, and designing or modifying reports related to receivables and revenue.
• Active Workday certification in Core Financials, Customer Accounts, or Revenue Management is highly preferred.

Responsibilities

• Incident Resolution: Act as the primary escalation point to resolve complex system errors and data discrepancies within Workday C2C.
• System Configuration: Maintain and refine C2C business processes, customer invoice workflows, and custom validations.
• Release Testing: Execute end-to-end testing for Workday bi-annual feature releases and weekly patches.
• Cross-Functional Collaboration: Partner with Billing, Accounts Receivable, Revenue Recognition, and IT teams.
• Documentation & Training: Create SOPs and deliver end-user training to drive adoption and reduce tickets.

Skills

Workday Finance

C2C / O2C

Billing & AR

Revenue recognition

Data troubleshooting

Tools

Workday Certification

Auditing processes

Job description

Job Title: Workday Finance (C2C) Consultant

Certification: Should have active Workday C2C Certification

Job Description

We are seeking an experienced Workday Finance Consultant to provide advanced troubleshooting, system configuration, and daily operational support for our Customer-to-Cash (C2C) solutions. You will work closely with finance business partners to resolve system challenges, optimize billing and receivables workflows, and safeguard the integrity of our financial data.

Key Responsibilities

• Incident Resolution: Act as the primary escalation point to resolve complex system errors, integration failures, and data discrepancies within Workday C2C (Customer Contracts, Billing, Accounts Receivable, Revenue Management, and Collections).
• System Configuration: Maintain and refine C2C business processes, condition rules, customer invoice workflows, and custom validations to improve process efficiency and accuracy.
• Release Testing: Execute end-to-end system testing and validation for Workday bi-annual feature releases and weekly patches to ensure uninterrupted operations.
• Cross-Functional Collaboration: Partner strategically with Billing, Accounts Receivable, Revenue Recognition, and IT teams to align system capabilities with evolving business requirements.
• Documentation & Training: Create knowledge base articles, standard operating procedures (SOPs), and deliver ad-hoc end-user training to drive system adoption and reduce recurring support tickets.

Required Skills & Experience

• Experience: 3–8+ years of hands‑on experience supporting and configuring Workday Finance, with a mandatory focus on Customer-to-Cash (C2C) or Order-to-Cash modules.
• Core Knowledge: Deep understanding of the billing lifecycle, customer contracts, revenue recognition principles, and how C2C transactions impact the General Ledger and broader financial reporting.
• Technical Skills: Expertise in auditing complex business processes, troubleshooting security assignments, and designing or modifying advanced financial reports related to receivables and revenue.
• Certification: An active Workday certification in Core Financials, Customer Accounts, or Revenue Management is highly preferred.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job‑related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

• Additional compensation may include benefits, discretionary bonuses, and equity