Workday Consultant

Conscientia Corp; Plano (TX); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Conscientia Corp is seeking a Workday Consultant in Plano, Texas, to provide design, configuration, and troubleshooting for the Workday Human Capital Management solution. The role requires collaboration with functional and technical stakeholders to optimize business processes and manage tickets effectively.

Applicants should have a BS or BA in a related field, experience in Workday implementations, and strong communication skills. This position involves both in-person and remote collaboration and offers opportunities for professional growth.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required.
• Experience in at least 1 Workday implementation.
• Excellent communication and organizational skills.
• Ability to build relationships with technical and non-technical teams.

Responsibilities

• Provide design, configuration, and troubleshooting services for Workday HCM.
• Collaborate with stakeholders to optimize business processes.
• Manage Workday functional ticketing queue.
• Provide change management support through training materials.

Skills

Workday Functional Expertise

Communication Skills

Agile Scrum Methodology

Customer Service

Education

BS or BA degree in computer science or related field

Tools

Workday

SharePoint

Job description

• Provide design, configuration, and troubleshooting services (functional and technical) for Workday Human Capital Management solution.
• Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system.
• Collaborate with functional and technical stakeholders to optimize business processes (particularly workflow/security). Collaboration will be both in-person and virtual/remote so demonstrated experience in both is important.
• Collaborate with functional stakeholders to build reporting (basic and advanced – calc fields/all reporting types)
• Assist in researching new capabilities within Workday
• Work closely with other Workday technical resources to ensure continuous improvement of TFS-owned integrations. Support as back-up for integration troubleshooting and enhancements.
• Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service
• Manage Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately. Support regression testing and introduction of required changes as new Workday releases are introduced. Both manual testing and using Kainos automated testing solution will be involved.
• Provide change management support by delivering training and development of materials (i.e. QRGs, FAQs, and training decks)
• Design and configure new Workday enhancements as needed and when they are made available with each new release. Coordinate with Workday ’s Change Control Board to evaluate, prioritize, and schedule these enhancements.
• Manage Workday team SharePoint knowledgebase to ensure critical knowledge sharing opportunities exist and information can be accessed on demand by all relevant stakeholders (familiarity with SharePoint wiki/library/security functionality)
• Familiarity with basic elements of Agile Scrum methodology to ensure smooth and efficient delivery of work

Qualifications

• BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required
• Involved in at least 1 Workday implementation or equivalent Workday experience
• Involved in a Workday implementation of manager self-service
• Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)
• Excellent written and verbal communication, presentation and organizational skills, and the ability to build strong working relationships with technical and non-technical teams alike at all levels including senior management

All your information will be kept confidential according to EEO guidelines.