Work-Study Front Desk Assistant - Financial Aid

Morehouse College; United States; Remote; USD 17,000 - 22,000; Part time

Job summary

Morehouse College is seeking a dependable work-study student to support the Financial Aid Office on campus. This role focuses on front-line service, answering inquiries, and performing clerical tasks while maintaining strict confidentiality of student information.

The position requires freshman or sophomore standing, eligibility for Federal Work Study, and strong customer service skills. Training will be provided, and the role offers a collaborative, fast-paced campus environment with regular

Qualifications

• Must be a current freshman or sophomore.
• Eligible for Federal Work Study.
• Any major is welcome.
• Strong customer service and interpersonal skills.
• Ability to maintain confidentiality and discretion.
• Punctual, dependable, and detail-oriented.

Responsibilities

• Greet and assist students, families, and campus visitors at the front desk.
• Answer phones, take messages, and direct inquiries appropriately.
• Provide basic information regarding financial aid procedures and services (after training).
• Perform clerical duties such as filing, scanning, photocopying, and data entry.
• Assist with managing electronic and paper records in line with FERPA and office policies.
• Prepare mailings, forms, and other documents as needed.
• Maintain a clean, organized workspace and uphold confidentiality of sensitive information.
• Other duties as assigned by Financial Aid Office staff.

Skills

Customer service

Interpersonal skills

Discretion

Confidentiality

Attention to detail

Punctuality

Teamwork

Tools

Microsoft Office Suite

Job description

Morehouse College is seeking a dependable work-study student to support the Financial Aid Office on campus. This role focuses on front-line service, answering inquiries, and performing clerical tasks while maintaining strict confidentiality of student information.

The position requires freshman or sophomore standing, eligibility for Federal Work Study, and strong customer service skills. Training will be provided, and the role offers a collaborative, fast-paced campus environment with regular